Meet Our Team
Todd Jones
& CEO
Todd Jones
President
& CEO
Colorado native Todd Jones graduated from the University of Colorado Boulder (after studying for a few years in Germany) with a Bachelor's in Business Administration in International Business. He first worked for a student travel agency, followed by America West Airlines, both of which helped to develop his passion for travel. His travel industry experience inspired him to start a new travel agency, Exito Travel, in the 1990s. Exito Travel’s original business was driven by assisting language schools and language school brokers in Latin America. Jones led the starting team consisting of Wendy Angove, Emma Sutton, and Susanna Garner in Oakland, California.
Exito Travel started to expand by opening an office in Colorado in 2002, which later became the main office. Exito’s Costa Rica team was established in 2008, and another team in Mumbai was established in 2013. The Philippines team was added in 2022, as well as smaller teams in Europe and across South America.
Jones' long-term goal for Exito Travel is to continue to support sustainable travel. With the help of Jim Kane, who started Exito Travel’s Planet Care Program promoting sustainable aviation travel, Exito is a leader in agency support for sustainability. Exito's efforts have been featured in industry media such as Travel Age Magazine.
Outside of Exito Travel, Jones continues to expand his knowledge on sustainability, tinkering at home with solar energy. He also enjoys camping and traveling with his family.
Todd emphasizes the importance of a team. “It takes a team to do what we do.” In addition, he also highlights the importance of persistence, making sure that the Exito Team is nimble and flexible enough to achieve the long-term goals that the team aims for.
Emma Sutton
Resources Officer
Emma Sutton
Chief Human Resources Officer
Emma Sutton is currently the Chief Human Resources Officer at Exito Travel. She's been with the company since its earliest days, joining Exito in 1998 when it was still based in the San Francisco Bay Area. Emma's lifelong passion for travel was sparked by extensive family trips across the US and Canada during her childhood, which included memorable camping excursions and a month-long canoe trip in the Northwest Territories. Her fascination with the world was further fueled by her obsession with National Geographic magazine, leading her to swear that she would one day explore all those amazing places herself.
Born in California and having lived in Arizona until the age of 10 before moving to the Seattle area (Bainbridge Island), Emma considers herself a product of the West Coast. Although she is fluent only in English, she has managed to navigate numerous cultures and destinations with enthusiasm. For Emma, the anticipation of the next trip is always thrilling, with her favorite adventure being her incredible journey to Botswana and South Africa. She is currently looking forward to a potential trip to Puerto Rico.
Emma advocates for a travel philosophy that emphasizes immersion and connection over the breadth of destinations visited. She suggests slowing down and not trying to do too much, advocating for spending ample time in one area to truly get to know it rather than rushing through multiple locations. This approach, she believes, makes for a more enriching and enjoyable experience, leaving room for return trips.
Outside of her professional life, Emma is active in her community, volunteering for the Special Olympics and the John Swett Education Foundation, driven by her commitment to her special needs young adult son. She is also coaching Special Olympics floor hockey this year, adding to her diverse range of interests and commitments. Emma's life reflects a blend of adventure, compassion, and dedication, making her an inspiring figure both within and outside the Exito Travel community.
Susanna Garner
Officer
Susanna Garner
Chief Financial Officer
Susanna Garner has served as the Chief Financial Officer at Exito Travel since 1996, and she was one of the original Exito Travel team members when it was established in the San Francisco Bay Area. Her journey into the world of travel was kindled in her youth, spending countless hours engrossed in her uncle's collection of National Geographic magazines. The vivid storytelling and breathtaking photography of distant lands sparked a lifelong wanderlust. This passion led her to obtain her passport during college, after which a backpacking trip through Eastern Europe cemented her resolve to explore the globe continually.
Residing in Colorado, Susanna holds no singular favorite destination. She cherishes the anticipation of her next adventure, always believing that the best trip is the one that lies ahead. Her next trip has her set to explore the lush landscapes of El Yunque National Forest in Puerto Rico, a testament to her love for rainforests.
Susanna advocates for immersive travel experiences, emphasizing the importance of connecting with local communities to transform from an observer to a participant. This philosophy not only enriches her travels but also aligns with her professional ethos, bringing a depth of understanding and appreciation to her role at Exito Travel.
Her interests outside of work are as diverse as the destinations she seeks, encompassing camping, kayaking, art history, photography, and yoga. An urban farmer at heart, Susanna also finds joy in her garden, a serene escape that compensates for her allergies that preclude pet ownership, making plants her chosen companions. Through her leadership and passion for exploration, Susanna Garner embodies the spirit of adventure that drives Exito Travel's success.
Wendy Angove
Officer
Wendy Angove
Chief Operating Officer
Wendy Angove is one of the original members of Exito Travel having joined in the preliminary phase of the company in the San Francisco Bay Area. She has worn many hats throughout the years, and is currently Exito’s Chief Operating Officer. Originally from the United States, Wendy is a seasoned traveler who speaks some French and basic Spanish, which aids her in connecting with clients from around the globe.
Wendy's love for travel was ignited by her curiosity and eagerness to explore new places and cultures. She finds it impossible to choose a single favorite destination, as each place she has visited holds unique memories and experiences. However, her adventures continue, with plans to travel to Europe again soon, and she dreams of exploring more of Asia and Africa in the future.
When it comes to travel advice, Wendy emphasizes the importance of slowing down and savoring each moment. She advises fellow travelers to avoid cramming too many activities into their itineraries, allowing for a more relaxed and fulfilling experience.
Steven Soto
Retail & Affiliate Sales
Steven Soto
Senior Director of
Retail & Affiliate Sales
Steven Soto currently serves as the Senior Director of Retail & Affiliate Sales at Exito Travel, and he joined the Exito team in 2008. Born in the United States with roots in Costa Rica, Steven is bilingual, fluent in both English and Spanish, which enables him to effectively bridge cultural and linguistic gaps in his work.
Steven’s passion for travel was ignited during childhood trips to Costa Rica to visit family, fostering a deep connection to his cultural heritage and a love for exploration. His favorite travel destination is Israel, which he regards as his top choice due to its rich historical tapestry and vibrant cultural scene.
Steven is looking forward to a family trip that will include visits to Italy, Portugal, the UK, and Turkey, embracing the opportunity to create lasting memories with his family. His travel philosophy is to "Unplug & Enjoy the moment," advocating for a genuine immersion into the local culture and community by avoiding tourist traps and engaging with locals.
At home, Steven enjoys spending time with his family, including Duke, their beloved dog. He is also an avid reader and frequently visits the beach, taking advantage of the Florida lifestyle. His personal and professional life is characterized by a passion for travel, family, and the pursuit of new cultural experiences.
Igor Andonov
Retail & Affiliate Sales
Igor Andonov
Assistant Manager,
Retail & Affiliate Sales
Igor Andonov is currently serving as the Assistant Manager of Exito’s Retail team of Flight Specialists, and he joined the team in 2022. Igor's passion for travel stems from the opportunity it provides to meet new people and explore the world. Originally from North Macedonia, Igor is fluent in English and brings a unique perspective to his role at Exito.
Igor's favorite travel destination is Palma de Mallorca, Spain, which showcases his affinity for beautiful locales and vibrant cultures. Looking ahead, he has exciting travel plans including trips to Ecuador and the Galapagos Islands, indicating his continuous quest for adventure and discovery.
Igor's best travel advice is to "embrace the journey and capture moments," reflecting his philosophy of appreciating the journey as much as the destination. His hobbies outside of travel include going on relaxed bicycle rides, enjoying fishing for fun, and seeking out new and undiscovered places to explore. These interests highlight Igor's love for the outdoors and his curiosity about the world around him.
In his role at Exito, Igor combines his professional skills with his personal passions, contributing to the company's mission of providing exceptional travel experiences for its clients. His background, expertise, and enthusiasm for travel make him a valuable member of the Exito Travel team.
Klaus Lueckert
Partner Support
Klaus Lueckert
Director of
Partner Support
Klaus Lueckert, the Director of Partner Support at Exito Travel, brings dedicated service to the team since 2011. Born in Hamburg, Germany, Klaus now resides in the scenic city of Malaga, Spain. He is fluent in English, Spanish, and German, reflecting his diverse cultural background and extensive travel experience.
Klaus attributes his passion for travel to his genetics, humorously noting that there wasn't a specific moment that got him into traveling—it’s simply in his blood. His favorite destinations span the globe, with a special affinity for Greece and all of South America, showcasing his love for diverse cultures and landscapes.
Outside of work, Klaus is deeply engaged in his personal interests. He is an avid fan of cars, airplanes, soccer, gold prospecting, and spends quality time with his two large dogs and a cat. His hobbies not only reflect his dynamic personality but also his ability to balance a high-powered career with a fulfilling personal life.
Klaus's career at Exito Travel and his personal pursuits exemplify a well-rounded and adventurous spirit, committed to both professional excellence and personal enjoyment.
Bekim Xhaferi
Airfare Specialist
Bekim Shaferi
International
Airfare Specialist
Bekim Xhaferi, with a commendable tenure of 23 years in the travel industry, currently shines as an International Airfare Specialist in the Retail sector, having joined the team in 2023. His journey has led him from the United States, where he now resides, to various corners of the globe, enriching his life with diverse cultures and experiences. Fluent in English and Albanian, Bekim brings a wealth of knowledge and insight to his role, ensuring travelers embark on journeys that are not just trips but transformative experiences.
Bekim's personal travel highlights include the enchanting city of Paris, France, and his homeland of Albania, suggesting a deep appreciation for both the sophistication of European capitals and the raw beauty of the Balkans. His travel advice is succinct yet profound: "Arrive early," underscoring the importance of punctuality and preparedness in travel. Beyond his professional expertise, Bekim emphasizes the importance of familiarizing oneself with local customs, indulging in local cuisine, exploring hidden gems, and considering travel facilitation programs like TSA PreCheck, Global Entry, or Clear to enhance the travel experience.
Bekim Xhaferi's biography reflects a person deeply rooted in the world of travel, whose extensive experience and personal journey through different cultures and destinations have shaped him into an invaluable resource for those looking to explore the world. His advice and insights are not just drawn from his professional experience but are also a testament to a life lived in the pursuit of discovery and understanding.
Carlos Leiva
Airfare Specialist
Carlos Leiva
International
Airfare Specialist
Carlos Leiva has been an International Airfare Specialist at Exito Travel since 2022. His journey in the travel and aviation industry began when he started working for Air France, which sparked his love for flying and the exhilarating feeling of a plane taking off. Carlos hails from Santiago, Chile, and is fluent in Spanish (specifically Chilean Spanish, though he can adapt to a more neutral accent) and proficient in English.
Carlos has a passion for travel, particularly interested in running marathons or sightseeing. Among his favorite destinations are London and Tokyo, cities he always yearns to revisit. He also looks forward to exploring new destinations which allows him to run new courses and visit museums. His travel tips include choosing the window seat to enjoy the views, trying new food, learning about the local culture, and the importance of being kind, respectful, and smiling to open many doors during travels.
Beyond his professional endeavors, Carlos' personal life is characterized by his love for running and photography. He is also a numismatist, indicating his interest in studying or collecting currency, such as coins and paper money. At home, he enjoys the company of his wife, Natalie, and their two black cats, Olivia and Amanda.
Daniela Villalobos
Airfare Specialist
Daniela Villalobos
International
Airfare Specialist
Daniela Villalobos has been an International Airfare Specialist at Exito Travel since 2018. Her career in aviation and travel began at Avianca, where she discovered her passion for the industry. Daniela is captivated by the exploration of new countries and cultures, highlighting her love for travel and adventure.
Born and raised in Costa Rica, Daniela is fluent in both Spanish and English. She expresses a particular fondness for New York City and has a strong affinity for road trips, which align with her adventurous spirit. Daniela recently enjoyed a trip to Las Vegas, which was a bachelorette party for her sister, utilizing the travel benefits offered by Exito for this personal celebration.
Beyond her professional endeavors, Daniela is a lover of all animals, except for serpents, and she has a rescue dog named Chloe, whom she adores. Her interests extend to watching movies, reading books accompanied by a glass of wine, and spending quality time at home with her loved ones. Despite her homebody tendencies, Daniela's passion for travel and exploration is undiminished. She finds great joy in providing her family with the opportunity to explore new countries, valuing the shared experiences and memories created during these journeys.
Daniela's approach to travel is both practical and philosophical. She advises enjoying the journey, embracing the unexpected, and adopting a relaxed attitude towards unplanned events. Her philosophy underscores the importance of focusing on the positive aspects of travel and being open to new experiences, including trying local cuisines.
Emilie Czepyga
Airfare Specialist
Emilie Czepyga
International
Airfare Specialist
Emilie Czepyga, an International Airfare Specialist at Exito Travel since 2022, embarked on her travel journey at 18 with a trip to Mexico's Riviera Maya. Driven by a desire to learn Spanish and discover the Maya culture, she hasn't stopped traveling since. Born in a small town on the French Riviera and now based in Barcelona, Emilie is fluent in French, Spanish, and English. She credits her love for travel to the opportunity it provides to discover new cultures and connect with nature, believing it deepens the understanding of the world and oneself.
Chile holds a special place in her heart, where she lived for 5 years, enchanted by its incredible people, outstanding cuisine, and diverse landscape. Some of her recent travels have taken her to New York City, the Aegean Islands, and Indonesia, reflecting her adventurous spirit. She advises planning trips with openness to surprises and curiosity, embodying her belief in the enriching power of travel. Outside of exploring the world, Emilie cherishes spending time with her cat, Blue, showcasing her love for animals alongside her passion for travel.
Jeremy Sandi
Villalobos
Airfare Specialist
Jeremy Sandi Villalobos
International
Airfare Specialist
Jeremy Sandi Villalobos, an International Airfare Specialist and a member of the Retail Sales team at Exito Travel since 2019, brings a unique blend of curiosity and connection to his role. With a keen interest in discovering new places, cultures, and creating connections with others, Jeremy's journey in the travel industry is fueled by his desire to explore and understand the world. Originally from Costa Rica, he is fluent in both Spanish (native) and English, enabling him to navigate diverse cultural landscapes with ease.
Jeremy's travel experiences are rich and varied, with recent adventures through Peru leaving a lasting impression on him. Looking ahead, he aspires to visit Thailand, a destination he believes will offer new experiences and opportunities for growth. Jeremy's approach to travel is adaptable and open-minded, valuing flexibility and the willingness to embrace new experiences, try local cuisines, interact with locals, and explore off-the-beaten-path destinations.
Aside from his professional pursuits, Jeremy enjoys running, traveling, and spending relaxing times at the beach, reflecting his love for his home country's natural beauty. Although he doesn't have pets, he cherishes his 10 plants, treating them with the same care and affection.
Jorge Mora
Airfare Specialist
Jorge Mora
International
Airfare Specialist
Jorge Mora has served as an International Airfare Specialist at Exito Travel since 2015, bringing a rich background of international experiences and a deep passion for exploration. Born and raised in the vibrant landscapes of Costa Rica, Jorge has always been drawn to the diverse cultures and stories that our world has to offer. His proficiency in both Spanish and English has enabled him to navigate various global settings, enriching his personal and professional life.
Jorge's travels have taken him to the bustling streets of Buenos Aires and across the varied terrains of Europe, where he has immersed himself in the local cultures and histories. These travels have not only broadened his horizons, but also deepened his appreciation for the intricate tapestry of global societies. Jorge's adventures in these regions stand out as highlights in his life, encapsulating the essence of joy and discovery that travel brings.
Beyond his role at Exito Travel, Jorge is an avid triathlete. This discipline requires dedication, endurance, and a spirit of adventure - qualities that Jorge exemplifies both in his professional endeavors and personal pursuits. His participation in triathlons mirrors his approach to travel and life: embracing challenges, pushing boundaries, and constantly seeking new horizons.
Jorge's adventurous spirit and love for travel make him an invaluable asset to the Exito Travel team. His experiences and insights enrich the company's offerings, ensuring that clients receive knowledgeable and passionate service. Whether he is planning a complex itinerary for clients or pushing through the final leg of a triathlon, Jorge Mora embodies the essence of exploration and the relentless pursuit of excellence.
Karina Alonso
Airfare Specialist
Karina Alonso
International
Airfare Specialist
Karina Alonso's journey in the world of travel and exploration began at a young age, fueled by her imaginative spirit and curiosity about what lay beyond the mountains visible from her childhood home in Mexico. This early wonderment blossomed into a hunger to learn about new cultures, foods, languages, music, and landscapes, propelling her into a career that aligns with her passions. As an International Airfare Specialist, she brings this enthusiasm and a wealth of knowledge to Exito Travel since 2010.
Fluent in English and Spanish, Karina's expertise and linguistic skills enable her to create meaningful connections with travelers and colleagues alike, enhancing the travel experiences of those she assists. Her love for all of Latinoamérica is evident in her work and personal travel choices, showcasing her dedication to exploring the rich tapestry of cultures within the region.
Karina plans to venture to Puerto Viejo in Limon, Costa Rica, for open-water swimming training, combining her love for adventure with her passion for sports. This trip also serves as an opportunity for her to unwind on the beautiful beaches of the area with family and friends, further demonstrating her commitment to balancing professional aspirations with personal fulfillment. Following this, she anticipates returning to her hometown of Tehuixtla, Mexico, to immerse herself in the authentic fiestas honoring the patron saint, a celebration rich in tradition and culture.
Karina's best travel advice is to immerse oneself in the culture of a country for the most authentic local experience. Her hobbies outside of travel include hiking, open water swimming, and dancing. She is also an accomplished triathlete, though her training is currently on standby. She also shares her life with a dog named "Muñequita," reflecting her love for animals and the joy they bring to her life.
Leanne Reuss
Airfare Specialist
Leanne Reuss
International
Airfare Specialist
Leanne Reuss has been a vital member of the Retail Team at Exito Travel since 2014, embodying the spirit of adventure that drives the company's mission. Her role as an International Airfare Specialist leverages her passion for discovery, allowing her to assist clients in crafting memorable journeys that span the globe. Her favorite trips include Brazil and Italy for the time being. Leanne's dedication to exploring new places and cultures not only enriches her professional life, but also reflects the core values of Exito Travel, where the pursuit of adventure and the creation of lasting memories for travelers are paramount. She states that her travel advice is to be flexible. Leanne's future trips include Asia, specifically Thailand, as well as Greece and Turkey. Her tenure at Exito demonstrates a commitment to excellence and an unwavering enthusiasm for the transformative power of travel. Her two dogs at home help her work efficiently and bring joy to her days.
Lukas Blajis
Airfare Specialist
Lukas Blajis
International
Airfare Specialist
Lukas Blajis brings a wealth of cultural insights and linguistic prowess to his role as an International Airfare Specialist, and he joined the Exito team in 2023. Born and raised in the vibrant city of Lisboa, Portugal, Lukas' passion for travel and exploration was ignited early on through extensive travels across Europe with his parents, laying the foundation for his future career in the travel industry.
Fluent in Portuguese, Spanish, French, Catalan, and English, Lukas's linguistic abilities enable him to connect with a diverse clientele, enriching their travel experiences with his deep understanding of various cultures. His travels have taken him to some of the world's most captivating destinations including Japan, Argentina, and Ecuador, each journey further enriching his appreciation for the world's diverse cultures and landscapes.
One of Lukas' most cherished travel memories is his trip to Japan, where he was mesmerized by the country's blend of ancient traditions and cutting-edge modernity. Argentina and Ecuador are also close to his heart, showcasing his affinity for both the urban sophistication and natural beauty found in these countries.
Looking ahead, Lukas has an adventurous plan: embarking on a motorvan trip through California and nearby states. This upcoming journey reflects his adventurous spirit and desire to explore the vast landscapes and cultural diversity within the United States.
Beyond his professional endeavors, Lukas is deeply committed to respecting and understanding the cultures he encounters. He advises travelers to approach their journeys with an open mind and respect for the local customs and traditions they encounter, emphasizing the importance of cultural sensitivity in enriching travel experiences.
Lukas' hobbies outside of travel include caring for his dog named Blau, adhering to a plant-based diet, and expressing his creativity through photography and cinema. He is also the author of "Two backpacks," a testament to his love for storytelling and sharing his travel experiences with others.
Stephanie Bonilla
Airfare Specialist
Stephanie Bonilla
International
Airfare Specialist
Stephanie Bonilla has been a valuable member of Exito Travel's retail department since 2018. Born in Boston, Massachusetts, and having spent most of her life in Costa Rica, she is fluent in Spanish, English, and Portuguese. Stephanie was drawn to the travel industry by her childhood dream of becoming a flight attendant and her love for discovering new places and cultures. Her favorite trips so far have been to Dubrovnik, Cuzco, and Yosemite, places she fell in love with for their unique beauty and charm. Although she currently doesn't have any trips planned, Stephanie is hopeful to start planning something soon. She advises travelers to have a list of places they want to visit and to be mindful of the requirements needed. Stephanie enjoys going to the gym, theater, shopping, and nature, showing a particular preference for cold weather despite her love for the beach. She also shares her home with two dogs and one cat, highlighting her affection for pets.
Ciprian Glogogeanu
Airfare Specialist
Ciprian Glogogeanu
International
Airfare Specialist
Ciprian is an International Airfare Specialist in the Retail department at Exito Travel, where he has been a dedicated team member since 2024. Born in southwest Romania and now residing in Barcelona, Spain, Ciprian's passion for travel was significantly influenced by his family. He speaks Romanian, Spanish, English, and has a basic understanding of French. His favorite destinations include the Grand Canyon, California, Cuba, and New York City. Always planning his next adventure, Ciprian is looking forward to his next trip to Southeast Asia. His top travel advice is to learn a few phrases in the local language to enhance the travel experience. Outside of work, Ciprian is passionate about traveling to diverse parts of the world, embracing the different cultures and experiences each destination offers. He doesn't have any pets, but if he did, he would have an African Grey parrot.
Belen Balbi
Airfare Specialist
Belen Balbi
International
Airfare Specialist
Maria Belen Balbi's journey in the travel industry is marked by a profound passion and extensive experience. Having joined Exito Travel as an International Airfare Specialist in 2023, Belen's fascination with aviation was sparked early on by her mother, who worked at United Airlines for 9 years. This childhood inspiration led Belen to pursue a career in aviation, starting her journey with American Airlines at the age of 20, where she dedicated 12 years of her career.
Originally from Argentina, she is fluent in both English and Spanish, allowing her to navigate the global nature of her role with ease. Among the numerous places she has visited, South Africa and Paris stand out for their unique charm and the incredible experiences she shared with friends in both locations. While she currently doesn't have any exotic travel plans, Belen looks forward to a laid-back, all-inclusive vacation with her family and four kids in the Caribbean.
Belen's approach to travel is all about immersion and exploration. She advises engaging with locals and being open to trying new things, diving into the local food scene, and venturing beyond the tourist hotspots to discover the true essence of a destination. Beyond her professional life, Belen is a fervent animal lover, with a household that includes 2 dogs, 2 cats, and a hedgehog—all of whom are rescues. While dancing used to occupy much of her free time, these days she enjoys hanging out with friends, showcasing her sociable and adventurous spirit.
Belen's biography reflects a life shaped by a love of aviation and travel, a dedication to family, and a commitment to exploring the world's diverse cultures and landscapes.
Angela Fuenzalida
Airfare Specialist
Angela Fuenzalida
International
Airfare Specialist
I’m an outgoing, lively person with a big personality. Traveling the world is one of my greatest passions, along with dancing, working out, and exploring anything that sparks my curiosity. I love reading anything that comes my way and take pride in getting things done. I’m a proud mother to my 27-year-old son, Vicente, and three cherished rescue cats—Zoe, Bagheera, and Richard Parker.
With over 25 years of experience in the hospitality and airline industry, my career began as a crew member with Celebrity Cruises, where I traveled the world. In 2005, I joined LATAM Airlines as a contact center and OneWorld Alliance supervisor, before moving to Copa Airlines as an airport agent. For the past 8 years, I’ve worked as a trainer in systems and procedures for Air France and KLM. My journey with Exito Travel began in 2024 as an airfare specialist.
In addition to my extensive background in hospitality and aviation, I’ve received training in bartending, and sommelier work. I’ve also trained to drive CAT and Komatsu dump trucks used in mining operations, capable of transporting over 450 tons in the mines of northern Chile. This experience has given me valuable insight into the precious metals mined in Chile, including gold, silver, and copper. Although it’s a shift from aviation, learning about my country’s mining industry has been incredibly fascinating.
I also enjoy volunteering at an elderly women's club, where I help members with technology and encourage them to embrace life to the fullest—because age is just a number! I speak Chilean Spanish—proudly embracing my accent—am fluent in English, and know a bit of Italian.
Vivi Rivera
Wholesale Department
Vivi Rivera
Senior Director
Wholesale Department
Vividia Rivera is the Senior Director of the Wholesale Department at Exito Travel, a role she has embraced with dedication for almost a year. Originally from Peru, Vividia's passion for travel stems from her love for connecting with diverse cultures and people. She believes that travel offers a unique chance to broaden one's horizons and learn from the world. Fluent in both Spanish and English, Vividia excels in communicating with a wide range of clients and colleagues. Her favorite destination is Australia, a place filled with special memories and experiences. Though she currently has no immediate travel plans, Vividia is always ready for new adventures. Her best travel advice is to learn some of the local language and engage with the locals to enhance the travel experience. In her personal time, she enjoys self-development activities, cooking, and reading, which contribute to both her personal and professional growth. Vividia's journey with Exito Travel is promising, with her leadership and passion already making a significant impact on the Wholesale Department.
Fernando Jimenez
Sales Support
Fernando Jimenez
International
Sales Support
Fernando Jimenez has been a dedicated wholesale agent at Exito Travel since 2022, and he has a profound love for everything related to aviation. Residing in Costa Rica, Fernando is fluent in both English and Spanish, which allows him to effectively communicate with a diverse clientele. He believes that every place visited offers a unique taste of wonder, enriching one's life with unforgettable experiences. Although he currently does not have any trips planned, Fernando encourages everyone to enjoy the moment and not to dwell on the things they might have forgotten to bring along. His personal interests include soccer, flying, and playing the trumpet, showcasing a well-rounded individual with a passion for both adventure and the arts. Fernando's approach to travel and life reflects a positive and open-minded attitude, making him a valuable member of the Exito Travel team.
Julia Castro
Support Specialist
Julia Castro
Agency
Support Specialist
Julia Castro has been an Agency Support Specialist at Exito Travel since September 2014. Born in Peru, Julia brings a warm, personal touch to her role, greatly enhancing her interactions with clients and colleagues alike.
Julia's passion for travel was inspired by the opportunity to learn about other countries and cultures, an opportunity provided by Exito Travel. This lifelong interest has driven her to not only explore different destinations, but also to assist others in connecting with their loved ones across the globe.
Outside of work, Julia's hobbies include making headbands for girls and crocheting, activities that allow her to express her creativity and add a personal touch to her crafts. She is also a proud pet owner, with a dog named Cata who brings joy to her home. Julia is always looking forward to her next travel opportunity, with a particular desire to visit the Basilica of the Virgin of Guadalupe soon.
Her advice for travelers is to take necessary precautions such as checking visa requirements, managing luggage weight, and ensuring passport validity. Julia's dedication to her role at Exito Travel and her genuine interest in the well-being of her clients make her an invaluable asset to the team.
Kristina Ketelsen
Sales Support
Kristina Ketelsen
International
Sales Support
Kristina Ketelsen has been part of the Exito Travel team since 2021, contributing her expertise as a Wholesale Support professional. Her journey into the travel industry was sparked by her academic background in Spanish, which ignited her passion for exploring new cultures and destinations. Originally from Iowa, Kristina is bilingual, fluent in both English and Spanish, which undoubtedly enhances her ability to connect with a diverse range of cultures and locations.
Her favorite travel destinations include Colombia and Italy, with Spain also holding a special place in her heart. She's currently looking forward to her next adventure in Argentina, reflecting her continuous desire to explore and immerse herself in different cultures. Kristina advocates for a travel philosophy that emphasizes quality over quantity; she recommends traveling to fewer places but spending more time in each, encouraging travelers not to overextend themselves and instead deeply experience each destination.
Beyond her professional life, Kristina has a rich array of personal interests. She is an avid birdwatcher, which perhaps complements her love for travel and exploration, allowing her to appreciate the natural beauty and biodiversity of her destinations. Additionally, her enjoyment of movies and live music indicates a deep appreciation for the arts, further highlighting the multifaceted aspects of her personality.
Kristina Ketelsen's biography reflects a blend of professional dedication to the travel industry and a personal passion for exploration, language, and culture. Her advice to travel less but more deeply is a testament to her approach to both life and work, prioritizing meaningful experiences over superficial encounters.
Mishel Martinez
Sales Support
Mishel Martinez
International
Sales Support
Mishel Martinez has been a part of the Exito Travel team since 2013, and her philosophy is to "Live the life." Originally from Guatemala, Mishel has lived in Costa Rica for 11 years. Fluent in English and Spanish, she believes in finding beauty everywhere. While she doesn't have a single favorite destination, she finds unique allure in every place she visits. Mishel is planning a trip to Savannah, Georgia, and advises to enjoy every second and capture the moments in your memory. At home, Mishel shares her life with two dogs, emphasizing her love for pets alongside her passion for travel and making the most out of every moment.
Rajesh Sharma
Sales Support
Rajesh Sharma
International
Sales Support
Rajesh is a Sales Support Specialist in the Wholesale Department at Exito Travel, having been with the company since 2018. His curiosity to see new places and learn about different cultures has driven his career in the travel industry. Originally from India, Rajesh speaks Hindi as his mother tongue, and he is also fluent in English, German, and Punjabi.
His travel experiences are vast and include visits to Algeria and the Sahara Desert. As of December 2023, Rajesh was traveling in Portugal and Italy, embracing the joys of exploration and discovery. He advises travelers to ensure the validity of their passports, highlighting the importance of preparation for international travel.
Rajesh has a variety of interests outside of work, including reading, watching videos of potential holiday destinations, and spirituality. These activities reflect his deep appreciation for learning and personal growth, as well as his contemplative approach to life. His travels and personal interests combine to make him a well-rounded individual with a rich understanding of the world.
Tiffanie Smith
Sales Manager
Tiffanie Smith
Groups
Sales Manager
Tiffanie Smith has been a pivotal part of Exito Travel's Group Department since 2022, showcasing her leadership and expertise in creating memorable group travel experiences. Her journey into the travel industry is inspired by her mother, who worked for Republic Airlines, ingraining a deep-seated passion for aviation and exploration from an early age. Based in Minnesota, Tiffanie embodies the spirit of adventure, always eager to discover new destinations without returning to the same place twice.
Recently, Tiffanie returned from an exhilarating trip to Germany and a music festival in Gothenburg, Sweden, and is gearing up for her next adventure to Huntsville, Alabama. Her travel mantra, "Buy the ticket and GO!" reflects her spontaneous and adventurous approach to exploring the world. A fervent fan of Billy Strings, she travels extensively to attend his concerts, showcasing her love for music and travel.
Tiffanie's best travel advice is to "welcome the unexpected while also preparing in advance," a philosophy that balances the thrill of discovery with the practicality of preparedness. This approach has enabled her to embrace the full spectrum of travel experiences, from meticulously planned itineraries to spontaneous adventures.
Outside of her professional endeavors, Tiffanie's main interest and hobby is, unsurprisingly, traveling. She rarely passes up a chance to embark on a journey, whether it's a day trip within Minnesota or to Wisconsin. At home, she finds companionship in her two children and her one-eyed Yorkie, West, adding a personal touch to her adventurous life.
Olivera Maria
Petrovska
Airfare Specialist
Olivera Maria Petrovska
Groups
Airfare Specialist
Olivera Petkovska enriches Exito Travel with her expertise as a Groups Airfare Specialist, a role she excels in due to her profound passion for travel and deep-rooted connections to the airline industry, inspired by her aunt's career. Originally from Macedonia, Olivera is a multilingual communicator fluent in English, Macedonian, and Serbian/Croatian, which enables her to navigate diverse cultural interactions with ease.
Her favorite travel destination is Portugal, a country that captivates her with its stunning landscapes and rich history. Looking forward, Olivera has an exciting travel itinerary that includes visits to Ireland, Alaska, and Croatia, showcasing her continued desire to explore and experience new cultures.
Olivera's travel advice is deeply insightful, emphasizing the importance of familiarizing oneself with local customs to enrich the travel experience and ensure respectful engagement with host cultures. Her personal hobbies include a zest for gardening, which she finds therapeutic and rewarding, along with a playful dedication to taming her vibrant toddler.
Olivera Petkovska's professional and personal life reflects a commitment to exploration, cultural respect, and a continuous journey of learning and discovery. Her role at Exito Travel is not just a job but a reflection of her life’s passions, making her an invaluable asset to the team.
Reece James
Airfare Specialist
Reece James
Groups
Airfare Specialist
Reece James, a dedicated Groups Airfare Specialist at Exito Travel since 2023, is inspired by the beauty of natural wonders, particularly the Virgin Islands. Reece has a universal fascination with islands around the world, showcasing her appreciation for pristine natural environments and the serene beauty they offer. She is currently in the process of planning new adventures, embodying the spirit of exploration and openness to new experiences.
Reece advocates for keeping an open mind and trying new things, which is reflective of her approach to travel and exploration. This philosophy encourages both personal growth and deeper connections with the diverse cultures and landscapes encountered during her journeys. Outside of work, Reece has a deep love for dogs, especially fluffy ones, highlighting her affectionate and caring nature.
At Exito Travel, Reece's role as a Groups Airfare Specialist allows her to blend her love for nature's splendor with her professional skills, facilitating memorable travel experiences for groups seeking adventure in the world's most beautiful and natural settings. Her enthusiasm for exploration and commitment to creating unforgettable journeys make her an invaluable asset to the Exito Travel team and the clients she serves.
Veronica Sanchez
Airfare Specialist
Veronica Sanchez
Groups
Airfare Specialist
Veronica Sanchez joined the Exito Travel team in 2014, and has been a Groups Airfare Specialist at Exito Travel since 2022. Originally from Peru, Veronica's multilingual abilities in Spanish, French, and English enable her to connect with a diverse clientele, enriching the travel experiences of groups with her deep understanding and appreciation of global cultures.
Veronica's love for travel is not just about the destinations, but the profound connections and insights gained from immersing herself in the local cultures, history, and people. Paris holds a special place in her heart as her favorite destination, embodying the essence of romance, art, and history that she cherishes. Her upcoming trip to Japan represents not just another journey, but an opportunity to delve deeper into the rich tapestry of Japan's history and its people.
Veronica believes in the importance of discovering a country by getting to know its people and its history, a philosophy that guides her both personally and professionally. Her hobbies outside of work include solving online puzzles and reading, activities that allow her to relax and continue learning. At home, Veronica finds joy in the company of her Holland Lop bunny named Coco, adding a touch of sweetness to her daily life.
At Exito Travel, Veronica's role as a Groups Airfare Specialist is integral to providing customized travel solutions that cater to the unique needs of group travelers, ensuring memorable and enriching experiences. Her passion for travel, combined with her expertise and personal interests, make her an invaluable asset to the team and the clients she serves.
Jean Carlo
Nuñez
Post-Sales Support
Jean Carlo Nuñez
Director of Ops
& Post-Sales
Support
Jean Carlo Nunez Bolanos is the Director of Operations and Post Sales Support at Exito Travel. Fluent in both Spanish and English, Jean Carlo has been a part of the Exito team since 2018, during which time he has continuously demonstrated his passion for travel and dedication to customer satisfaction.
Jean Carlo hails from Costa Rica, and has a profound appreciation for the world’s diverse cultures and landscapes. His favorite destinations are Barcelona, Spain, and Prague, Czech Republic. These places hold a special place in his heart, as they epitomize the beauty and diversity of the European continent.
Looking ahead, Jean Carlo has exciting travel plans to visit Orlando and Miami in the United States. He is always eager to explore new destinations and experience different cultures firsthand. His best travel advice is to plan and prepare well ahead of time, ensuring a smooth and enjoyable journey.
Outside of his professional life, Jean Carlo is an avid participant in outdoor pursuits. He enjoys sports and stays active, which not only keeps him fit but also provides him with the energy needed to keep up with the dynamic demands of his job.
Carolina Salas
Post-Sales Support
Carolina Salas
Ops &
Post-Sales
Support
Carolina Salas is an Ops and Post-Sales Support Agent at Exito Travel, where she has been assisting travelers in creating memorable journeys since 2019. Fluent in both Spanish and English, Carolina plays a key role in facilitating communication and ensuring a seamless experience for both Spanish-speaking and English-speaking clients.
Born and raised in Costa Rica, Carolina has always had a passion for travel, with New York City ranking as her favorite destination. She is captivated by the city's bustling streets, diverse culture, and iconic landmarks, finding it a source of endless fascination and joy.
Looking forward to the future, Carolina has several trips planned for this year. Her travel advice is practical yet heartfelt: "Enjoy every place you go and make an itinerary to make the most out of each visit." This approach highlights her belief in the importance of both spontaneity and planning in travel.
When not working or planning her next adventure, Carolina enjoys watching movies and engaging in leisure travel. Her hobbies reflect her outgoing personality and love for experiencing new and diverse stories, whether they be through cinema or her travels.
Marcela Vargas
Post-Sales Support
Marcela Vargas
Ops &
Post-Sales
Support
Marcela Vargas Salazar enriches the Exito Travel team as an Ops and Post-Sales Support Agent, a role she has passionately filled since 2018. Born with a natural inclination for travel, Marcela's lifelong fascination with diverse cultures and people has been the cornerstone of her career. Hailing from the picturesque landscapes of Costa Rica, she is proficient in both English and Spanish, allowing her to seamlessly interact with a broad spectrum of clients and colleagues.
Marcela's favorite destinations include the vibrant streets of Spain and the sunny beaches of Miami, with plans to revisit the historical and scenic beauty of Greece. She believes in meticulous planning for every journey, but also emphasizes the importance of adaptability, recognizing that unexpected changes often lead to the most memorable travel experiences.
Outside of her professional life, Marcela is deeply devoted to her family, cherishing time spent together, whether at concerts, exploring new cultures, or simply enjoying each other's company at home. Her love for music transcends genres, reflecting her open-minded approach to life. Marcela is also a proud pet parent to two dogs, Izzy and Linda, who, she affectionately notes, rule her home.
Marcela Vargas Salazar's biography portrays a dedicated professional whose work in post-sales support is driven by a genuine love for travel and a commitment to ensuring every client's experience is as smooth and enjoyable as possible. Her personal interests and professional advice mirror her approach to life: a blend of careful planning and openness to the beauty of unplanned experiences.
Monica Calvo
Post-Sales Support
Monica Calvo
Ops &
Post-Sales
Support
Monica has been an Ops and Post-Sales Support agent since 2022. Hailing from Costa Rica, Monica's multilingual abilities in Spanish and English allow her to connect effortlessly with a diverse range of clients and colleagues. Her journey into the travel industry was fueled by her love of visiting new places, enjoying their landscapes, and getting to know their culture and gastronomy as well as their local people.
Monica has exciting travel plans on the horizon with Medellín, Colombia, Cancun, and Panama next on her list. She believes in the importance of well-planned journeys and advocates for traveling at least once a year to experience new places and cultures. Her best travel advice is to enjoy every small detail from the moment you start planning a trip until you are living the experience, everything counts and enriches our soul and makes the journey truly memorable.
Outside of her professional life, Monica enjoys spending quality time with her family as it is most valuable to her. In addition, she also likes animals, particularly dogs and birds.
Jennifer Amolong
Team Supervisor
Jennifer Amolong
Client Services
Team Supervisor
Jennifer (Jenn) Amolong joined the Exito Travel team in 2022, and currently serves as the Supervisor for the Client Services team. Her passion for travel and exploration is deeply rooted, inspired by her grandmother's influence, which has instilled in her a profound appreciation for discovering new places and cultures. Born and raised in the Philippines, Jennifer is fluent in English, Tagalog, and Bisaya, enabling her to connect with a wide array of individuals and cultures effortlessly.
Jennifer harbors a strong desire to visit Japan, drawn by its rich culture, history, and vibrant contemporary life. Her travel aspirations reflect a deep-seated curiosity about the world and an eagerness to experience its diverse offerings firsthand. In the meantime, she is looking forward to a trip to Baguio City, known for its picturesque landscapes and cool climate, offering a perfect retreat from the hustle and bustle of daily life.
Beyond her professional commitments, Jenn's personal interests include unwinding at home with anime, which not only serves as a form of relaxation but also inspires her for future travels. Her love for anime intertwines with her passion for exploring new destinations, as she researches and plans her next adventures with enthusiasm and anticipation.
Elmer Anthony
Ratilla
Emergency Support
Elmer Anthony Ratilla
Client Services
& Emergency Support
Elmer (El) Anthony Ratilla brings his dedication and enthusiasm to the role of Client Services and Emergency Support, having contributed his skills to the team since 2022. Originally from the Philippines and now residing in Houston, Texas, El is driven by the thrill of discovering unique places and experiencing the joy of first-time encounters. Fluent in English, Tagalog, and Visayan, his linguistic abilities enrich his interactions with clients. Outside of work, Elmer enjoys playing basketball and collecting sports cards.
Maricel Antoc
Emergency Support
Maricel Antoc
Client Services
& Emergency Support
Maricel Antoc is a valued member of the Exito Travel Client Services and After Hours Support team, with a rich background that uniquely positions her within the company. Before joining Exito Travel, Maricel honed her skills in the travel industry by working for a Business Process Outsourcing (BPO) company for four years, managing a travel account. This experience exposed her to numerous travel stories shared by customers, igniting her curiosity and passion for exploring the world. Her personal journey in travel began from these stories, leading her to plan and embark on her own adventures whenever the opportunity arose.
Originating from Tacloban City in the Philippines, Maricel is fluent in both Tagalog and English. Her dream destinations are New Zealand for its unparalleled natural beauty and adventure opportunities, and Europe, where she aspires to experience a cross-country trip. She also enjoys live music and cultural events, and she recently attended a Coldplay concert in Manila.
Maricel's travel advice reflects her personal and professional experiences, emphasizing the importance of staying in hostels with free breakfasts to extend travel budgets. Her hobbies include reading books, singing (despite claiming an out-of-tune voice), watching crime documentaries, and enjoying a few anime series, revealing a well-rounded personality that enjoys a broad spectrum of activities. Moreover, her anticipation for an upcoming trip to Hong Kong underscores her continuous desire to explore new destinations and cultures.
Her journey at Exito Travel is not just about supporting clients after hours, but also about bringing her personal insights and experiences into her role, enhancing the quality of service and empathy she provides to travelers. Maricel Antoc embodies the spirit of adventure and the passion for discovery that is at the heart of Exito Travel’s mission.
Mark Cala-Or
Emergency Support
Mark Cala-Or
Client Services
& Emergency Support
Having joined the Exito Travel team in 2022, Mark Cala-Or has quickly become an integral part of the Emergency Support department. Born and raised in Cebu City, Philippines, he grew up with a deep-seated passion for travel, inspired by the myriad of places featured on TV. This fascination wasn't just about visiting new locations; it was about exploring, learning, and creating lasting memories.
Fluent in Cebuano, Tagalog, and English, Mark brings a rich cultural perspective to the team, enhancing the company's ability to support and communicate with a diverse range of clients. Mark's favorite travel destination is Japan, a country that captivates with its blend of ancient tradition and cutting-edge modernity, a testament to Mark's appreciation for places that offer a unique cultural and historical experience.
Currently, Mark is eagerly planning a trip to Singapore, looking forward to exploring another vibrant culture. The philosophy he carries through life and advises to all travelers is to always appreciate and enjoy every travel experience, as each journey is unique and full of its own lessons and joys.
Outside of work, Mark has a penchant for the thrilling suspense of horror movies and a keen interest in history, reflecting on a diverse range of hobbies that further enrich his understanding of the world. At Exito Travel, Mark continues to be a valuable asset, bringing not only expertise in emergency support, but also a genuine passion for travel and exploration that resonates with clients and colleagues alike.
Andre Wayne
Palcibar
Emergency Support
Andre Wayne Palcibar
Client Services
& Emergency Support
Andre Wayne Paclibar joined Exito Travel in 2023, and is currently part of the Client Services and Emergency Support team. With a deep interest in the airline industry and travel, Andre excels in delivering exceptional customer service.
Originally from the Philippines, Andre is proficient in both Tagalog and English, enabling him to effectively cater to a diverse range of clients. His enthusiasm for travel is matched by an active personal life, where he enjoys dancing and reading, showcasing his love for rhythmic expression and continuous learning. Andre is also a passionate basketball player, highlighting his team spirit and commitment to staying active.
Andre's philosophy towards travel can be summed up with the philosophy of "you only live life once”, which underscores his belief in embracing life's moments to the fullest. Although he currently has no immediate travel plans, his adventurous spirit remains poised for new explorations.
With his engagement in sports, gaming, and cultural activities, Andre Wayne Paclibar brings a vibrant and well-rounded approach to his role at Exito Travel, making him a valuable and spirited part of the team.
Celine Gastador
Emergency Support
Celine Gastador
Client Services
& Emergency Support
With 13 years of experience in the travel industry—10 in flights and 3 in vacation rentals—I am deeply committed to creating seamless journeys for my clients. Based in Cebu City and fluent in both English and Tagalog, I specialize in Customer Service and Operational Support, bringing dedication, empathy, and problem-solving skills to ensure every traveler’s satisfaction.
Supporting clients during critical moments is something I genuinely enjoy, and I take pride in my responsiveness and attention to detail. Growing up with a love for history, I dream of exploring the United Kingdom, particularly its Edwardian-era roots. As a mother of three, I also hope to travel internationally with my children, sharing the joy of exploration with them.
To recharge, I embrace my creative side—crafting, reading, growing succulents, creating digital art, and hiking in the mountains. Exito has become more than just work; it’s been a true blessing that gives me the opportunity to thrive and connect with others through travel.
Wielsen Maersk Jo
Emergency Support
Wielsen Maersk Jo
Client Services
& Emergency Support
Wielsen Maersk Jo serves as an Emergency Support Agent at Exito Travel, a position he has held since 2022. His passion for making memories shines through his work, helping travelers navigate emergencies with ease and confidence. Originally from the Philippines, Wielsen is fluent in Cebuano, Tagalog, and English, showcasing his diverse linguistic skills. He expresses a keen interest in visiting Costa Rica, and plans to explore all the tourist spots in Siargao, Philippines.
Wielsen believes that life's best moments often happen unplanned, advising travelers to go wherever and whenever they wish, embracing spontaneity. His hobbies include sport fishing, demonstrating his love for outdoor activities. At home, he finds joy in the company of his beloved pet, a cute little white terrier named Milky, highlighting his affectionate nature towards animals. Wielsen's approach to life and travel embodies a blend of enthusiasm for adventure and a warm, inviting personality, making him an invaluable member of the Exito Travel team.
Michelle Sippel
Accounting
Michelle Sippel
Director of
Accounting
Michelle Sippel, as the Director of Accounting at Exito Travel, has woven her love for travel into the fabric of her career since 2010. Her journey into the world of travel was inspired by her upbringing in a large family that cherished road trips across the United States. This foundation laid the groundwork for a lifelong passion for exploring new destinations, with Disney World in Orlando, Florida, emerging as a cherished family tradition.
Looking ahead, Michelle has an exciting itinerary planned, including Dallas, Texas, and Las Vegas, Nevada, for her youngest daughter's volleyball tournaments. Further afield, she dreams of visiting Hawaii and Italy, showcasing her enduring wanderlust and commitment to family adventures.
Michelle's best travel advice reflects her meticulous nature: double-checking all bookings and preparations before embarking on a journey. Outside of her professional life, she engages in painting and shares her family's love for volleyball, supporting her daughters Bree and Kailee in their athletic endeavors. The family is also accompanied by two golden retrievers, Tucker and River, and Bree's dog, Buck, adding a layer of joy and companionship to their home.
Andrew Wilder
Specialist
Andrew Wilder
Accounting
Specialist
Andrew Wilder brings a wealth of experience and a passion for exploration to his role as an Accounting Specialist at Exito Travel, where he has been a valuable team member since 2017. Residing in Lakewood, Colorado, Andrew harbors a deep-seated love for discovering new places, cuisines, and festivities that different cultures have to offer.
Andrew's travel journey has taken him to various destinations, but his trip to South Korea in 2012 stands out as a memorable favorite. He dreams of exploring New Zealand and has plans to visit the Netherlands, Belgium, and Germany.. Andrew's travel advice is to keep plans flexible and allow room for spontaneity, ensuring each journey is filled with unexpected delights and discoveries.
Outside of his professional life, Andrew has a broad range of interests that reflect his adventurous spirit. He takes pride in his pet cat Kava, enjoys snowboarding, playing the guitar, and attending hockey games, highlighting his active lifestyle and love for the outdoors. Andrew's dedication to both his career and personal passions exemplifies the adventurous and explorative ethos of Exito Travel.
Iliana Hinojosa
Finance Manager
Iliana Hinojosa
Lead Solutions
Finance Manager
Iliana Hinojosa, the Lead Solutions Finance Manager at Exito Travel, offers a unique blend of experience and passion for global cultures and cuisines, underlined by her impressive tenure since 2015 with the company. Initially starting her journey in the travel industry with Paxia Travel, Iliana's role has evolved significantly over the years. Born in California and having spent 9 years in Mexico before settling in Tucson, Arizona, her multicultural background is a testament to her love for exploring diverse cultures and food. Fluent in both English and Spanish, she cites Kyoto, Japan, as her favorite travel destination and hints at a potential return to Japan in the future, showcasing her enduring affinity for travel and exploration.
Iliana underscores the importance of always carrying portable chargers when traveling, practical advice reflecting the needs of the modern traveler. Apart from her professional endeavors, she has a deep passion for fitness, and going to the gym is her greatest hobby.
James West
Specialist
James West
Accounting
Specialist
James West, an Accounting Specialist at Exito Travel, has been with the company since 2019. His journey into the realm of accounting and travel was inspired by his experiences of flying and traveling extensively as a child. Originally hailing from a village called Great Bowden in England, James moved to Pueblo, Colorado, when he was 12 years old. He cherishes Costa del Sol in Spain as his favorite destination and is eagerly looking forward to a ski trip planned either to Japan or Europe. James’s best travel advice is to travel light, preferably only with hand luggage. His hobbies include skiing/snowboarding and delving into computer technology.
Mary Maestas
Accounting Manager
Mary Maestas
Quality
Accounting Manager
Mary Maestas, the Quality Accounting Manager at Exito Travel, has enriched the company with her expertise and dedication since 2014. Mary's early experiences with travel, fostered by family vacations starting from Disney trips to an adventurous excursion to Paris as a young adult, laid the foundation for her enduring passion for exploration. This early exposure instilled in her a goal to travel extensively and provide similar enriching experiences for her son.
Born and raised in Colorado, Mary carries with her the spirit of adventure that has guided her throughout her life. Maui holds a special place in her heart as her all-time favorite destination, embodying her love for serene and captivating landscapes. She aspires to take a significant family trip to Hawaii, aiming to share her favorite place with her son, highlighting her commitment to family and the joy of discovery.
Mary's approach to travel is practical and seasoned with experience, advising to "Arrive at the airport early - and let the journey begin," underscoring the importance of preparation and timely presence. Beyond her professional pursuits, Mary enjoys spending time outdoors, especially in the company of her 4-year-old, embracing the simple joys of life and cherishing moments with friends, family, and wine.
Rainee Teneyck
Technology Systems
Integration
Rainee Teneyck
Vice President
for Technology
Systems Integration
Rainee Teneyck, as the Vice President for Technology Systems Integration at Exito Travel since 2010, brings a unique blend of technological expertise and a lifelong fascination with the travel industry to her role. Growing up in Phoenix, AZ, Rainee's journey into the world of travel was sparked by family cruises, and her experiences have been enriched by the various great opportunities being part of this vibrant industry has offered her. One of her most cherished travel memories is a family cruise to the Mexican Riviera.
Rainee's approach to travel is thoughtful and comprehensive, emphasizing the importance of being mindful and respectful towards destination cultures, airline employees, and the environment. Her advice to travelers is to research destinations thoroughly, plan transportation and accommodations in advance, check weather forecasts to pack appropriately, and maintain an open mind to adapt to any changes that may arise during their journeys.
Outside of her professional life, Rainee is an outdoor enthusiast who enjoys kayaking, camping, paddleboarding, and virtually any activity that allows her to connect with nature. She shares her life with two Labrador retrievers and a small mixed breed dog, embodying her love for animals and the outdoors.
Rainee's leadership at Exito Travel is marked by her ability to integrate advanced technology solutions with the company's mission to provide unforgettable travel experiences. Her role is crucial in enhancing operational efficiency and ensuring that Exito Travel remains at the forefront of the travel industry's evolving technological landscape.
Kathy Anderson
Ticketing & Auditing
Kathy Anderson
Director of
Ticketing & Auditing
Kathy Anderson is the Director of Ticketing and Auditing at Exito Travel, where she has been dedicated to managing ticketing, auditing, and refunds departments since 2005. Based in Denver, Colorado, Kathy has a special affinity for the Caribbean, drawn to its pristine beaches and the tranquil ocean.
Kathy's travel philosophy is rooted in patience and openness to new experiences. She advises travelers to pack their patience, embrace the unexpected, and immerse themselves in the customs and languages of the countries they visit. This approach not only enhances travel experiences but also fosters a deeper understanding and respect for global cultures.
Beyond her professional contributions, Kathy is an avid photographer and gardener, finding joy in capturing the beauty of the world through her lens and tending to her garden. She values spending quality time with her family and cherishes moments with her sweet cat, reflecting her nurturing and caring personality.
Kathy's extensive experience and leadership in ticketing and auditing underscore her pivotal role in ensuring operational excellence at Exito Travel. Her commitment to exploring new surroundings, combined with her expertise in the travel industry, make her an invaluable asset to both the company and its clients.
Sheetal Borde
Auditing Specialist
Sheetal Borde
Ticketing &
Auditing Specialist
Sheetal Borde has been a dedicated member of the auditing and ticketing department since 2017, showcasing her long-standing passion for the travel industry that began right after completing her schooling. Born and raised in India, Sheetal is proficient in English, Hindi, and Marathi.
Her desire to join travel companies was fueled by her aspiration to experience different cultures, explore new places, and meet interesting people. This passion has not only defined her career path, but also her personal growth and exploration. Sheetal's love for travel takes her on various journeys, with the USA being a notable destination on her list. Although she hasn't planned her next trip yet, her enthusiasm for discovering new destinations remains undimmed.
Beyond her professional commitments, Sheetal has a wide range of hobbies that reflect her curious and engaging nature. She is keen on learning new things, reading books, and watching nature, which aligns with her professional interests in travel. Listening to birds, dancing, singing, and traveling are among her favorite activities, showcasing her love for life and exploration.
Sheetal's best travel advice is to "Be happy on your trips and enjoy the most of it," a simple yet profound reminder to cherish every moment and embrace the joys of travel. Her approach to life and work exemplifies a deep appreciation for the world's diversity and the endless opportunities for discovery it offers.
Shalmali Mayekar
Auditing Specialist
Shalmali Mayekar
Ticketing &
Auditing Specialist
Shalmali Joshi, serving as a Ticketing & Auditing Specialist, has contributed her expertise since 2017 to the company. Originating from India, Shalmali is proficient in English, Hindi, and Marathi, languages that reflect her rich cultural background. Driven by a desire to experience different cultures, explore new places, and meet interesting people, Shalmali finds joy in the adventurous and fun aspects of travel.
Her travel philosophy underscores the importance of responsible travel, advocating for practices that protect the people and the environment of the destinations visited. This approach is reflective of her deep respect for global communities and natural habitats.
Shalmali has cherished travel experiences in Kenya, Leh Ladakh, and plans to visit Kazakhstan, indicating her diverse interests in destinations that offer rich cultural narratives and natural beauty. Outside of work, her hobbies include singing and cooking. Shalmali's personality and commitment to responsible travel make her a valuable member of the Exito Travel team, embodying the company's ethos of creating meaningful and respectful travel experiences.
Varsha Palande
Auditing Specialist
Varsha Palande
Ticketing &
Auditing Specialist
Varsha Palande has been a significant part of the Exito Travel team since 2015, bringing her passion for travel and exploration to her role. With roots in India, she is fluent in Marathi, Hindi, and English, demonstrating her cultural diversity and linguistic skills.
Varsha believes that traveling is educational and transformative, suggesting that once you get a taste of exploring new environments, the desire to stay in one place diminishes. Her favorite destination is Kashmir, reflecting her appreciation for its unique beauty and cultural significance. Varsha advises travelers to be aware of their surroundings, a tip that underscores the importance of mindfulness and safety while exploring new places. Her hobbies include cooking and listening to music, activities that allow her to unwind and enjoy her passions outside of work.
Naqui Mirza
Auditing Specialist
Naqui Mirza
Ticketing &
Auditing Specialist
Naqui H Mirza serves as a Ticketing & Auditing Specialist, having been with the company since 2022. His fascination with exploring new places, experiencing diverse cultures, and meeting people from around the globe has not only shaped his career, but also embodies his personal passion. Born in Mumbai, India, and fluent in Hindi and English, he has always been drawn to the travel industry for the endless opportunities it presents for personal growth, learning, and the sheer joy of discovery.
Naqui's travel philosophy centers on the transformative power of travel, urging travelers to remain open-minded and flexible. This adaptability is crucial, as travel often involves unexpected changes and challenges. By embracing these moments with a positive attitude, travelers can fully immerse themselves in new experiences, thereby enriching their journeys.
He traveled to Kashmir where he had eagerly anticipated the exploration of its renowned beauty and culture. Naqui's hobbies include playing cricket, enjoying carrom, and diving into books. His advice for travelers highlights the importance of engaging with local cultures, trying new foods, and interacting with locals to enrich travel experiences. Naqui's role at Exito allows him to contribute significantly to making travel experiences memorable for others, perfectly aligning his professional endeavors with his personal passion for exploration and cultural exchange.
Lucas Studer
Business Development
Lucas Studer
Senior Director of
Business Development
Lucas Studer is currently serving as the Senior Director on Exito's Business Development Team. He joined Exito in 2008 as an International Flight Specialist, and has worked in Group Sales and Account Management, in addition to lending a hand or an idea wherever needed. He feels very fortunate to have seen and contributed to Exito's successes over the years.
The Business Development Team's primary areas of focus are partner acquisition and retention, strategic partnerships, relationship management, and identifying viable growth opportunities. In his current role as Senior Director of Business Development, Lucas and the team regularly present Exito's services to new prospects, in addition to meeting with existing partners to explore new opportunities. They are Exito's “road warriors” as they greatly value in-person time with all partners that are currently spread across four continents.
Travel has been one of the most influential aspects of his life. His experiences abroad began in earnest with half a year in Guanajuato, Mexico, followed not long after by a year in Buenos Aires, Argentina. His education at Arizona State University was mainly in the Spanish and Portuguese languages, and he has since visited most Latin American countries in addition to numerous visits to Europe, Asia, and the Middle East.
As a Wyoming native, Lucas grew up skiing and snowboarding since the age of 4. He has called Phoenix, AZ home for two decades, so his chances to hit the slopes, although few and far between, are essential. He and his partner, Misty, embark on regular long-distance bicycle rides around Phoenix's extensive canal system. They are also regularly attending live music, both locally and abroad. He's also passionate about old world sourdough baking, and he's always eager to share a loaf so don't hesitate to ask.
Jim Vance
Business Development
Jim Vance
Director of
Business Development
Jim Vance is the Director of Business Development at Exito Travel, where he has been making significant contributions for over 11 years. Born in Tucson, Jim has a deep-rooted passion for travel that dates to 1990 when he opened his own travel agency. His adventures have taken him to destinations across Latin America and Africa.
Jim recently went on a trip to South Africa, a continuation of his global explorations. His approach to travel is straightforward and cyclic: "Work, Save, Travel, Repeat." This mantra not only defines his personal travel philosophy, but also underscores the disciplined approach he brings to both his professional and personal life.
When he's not strategizing business development or traveling the world, Jim enjoys skiing and fly fishing. These activities not only satisfy his love for the outdoors, but also allow him moments of reflection and relaxation amidst his busy life.
Jim Kane
Sustainability & Outreach
Jim Kane
Director of
Sustainability & Outreach
Jim Kane is Exito's Director of Sustainability & Outreach. Originally from Philadelphia, Jim now calls Kansas City home. He is a bilingual English and Spanish speaker whose journey into the world of travel began with early experiences as a backpacker, followed by multiple stints living and working in a handful of countries from South America to Europe. These experiences fostered a deep respect and appreciation for the diversity of living cultures and traditions that make our world so rich, together with a desire to be a caring steward of our planet's biodiversity and environment.
Jim's travel philosophy is rooted in these same values, and he advises travelers to approach new experiences with an open mind, with respect for local hosts and cultures, and with an intention of reciprocity.
Recently, Jim traveled with his family to Japan. Having now experienced its incredible food, temples and culture firsthand, it's a destination he hopes to return to again and again. When not spearheading Exito's sustainability and outreach initiatives, Jim stays busy producing "The Food Principle", a TV docu-series that uses food as a lens of understanding and a guide for change.
Camila Duarte
Manager
Camila Duarte
Key Account
Manager
Camila Duarte brings her dynamic energy and expertise to Exito Travel as the Key Account Manager on the Business Development Team, a role she has thrived in for over four years. Originally from Santiago, Chile, Camila now resides in Costa Rica, embracing the vibrant cultures of both regions. She is fluent in both Chilean and Tico Spanish, as well as English.
Travel has always been one of Camila's biggest dreams, inspiring her to explore the world and immerse herself in new experiences. Her favorite cities are Auckland and Sydney, which she describes as captivating in their unique ways. She is eagerly anticipating her upcoming trips to Lima and Buenos Aires.
Camila's top travel advice is practical and tech-savvy: "Download airlines' apps to stay updated on everything about your flights." This tip reflects her approach to seamless and informed traveling.
Outside of her professional endeavors, Camila has been a passionate video game enthusiast since the age of five. This hobby not only offers her leisure and entertainment, but also keeps her connected to a community of like-minded enthusiasts worldwide.
Kaling Phung
Specialist
Kaling Phung
Social Media
Specialist
Kaling Phung is a Social Media Specialist at Exito Travel, where she leverages her creative skills to enhance the company's digital presence. Originally from San Jose, California, Kaling is fluent in Cantonese and English.
Kaling's journey into travel was sparked by her studies in architecture, leading her to explore architectural marvels around the world. This academic pursuit has developed into a passion for visiting national parks, with White Sands National Park holding a special place as her first and favorite destination. Her next adventure is eagerly awaited, with plans to visit Yosemite National Park soon.
Her travel philosophy is simple yet profound: "Be spontaneous!" This approach encourages embracing new experiences and adventures on the fly, a sentiment that resonates with many travelers seeking unplanned thrills.
When she's not curating engaging content or planning her next travel adventure, Kaling enjoys a balanced lifestyle with hobbies like Pilates and yoga. She is also an avid cook and baker, finding joy and relaxation in the kitchen. These activities not only keep her physically fit but also provide a creative outlet outside her professional life.
Luis Alvarado
Technology
Luis Alvarado
Director of
Technology
Luis has always been fascinated by the intersection of creativity and technology. From his earliest years, he's had a natural instinct to dismantle, understand, and rebuild the world around him. Whether in the digital space or on a bike exploring new paths, Luis is drawn to discovery and innovation.
A firm believer in collaboration, Luis values working closely with others to bring ideas to life. He prefers action over words, focusing on creating meaningful work with those around him. Though his passion for technology runs deep, it's the people—family, friends, and colleagues—that inspire him the most.
Luis carries a quiet confidence, approaching life and work with curiosity, integrity, and a sense of adventure.
David Matamoros
Developer
David Matamoros
Software
Developer
David Ernest Matamoros Pinto is an accomplished Software Developer and a dedicated member of the Tech Team, which he joined in 2021. Hailing from Honduras, David brings a rich cultural background and a bilingual proficiency in Spanish and English to his role, enhancing the diversity and communication within his team.
David's professional pursuits are driven by a passion for learning from other cultures and exploring the world from unique perspectives. This thirst for knowledge and exploration extends into his personal life. David is already planning his next trips, with Barcelona, Honduras, and Chile on his itinerary, showcasing his continuous desire to connect with his roots and discover new destinations.
Beyond his professional accomplishments, David has a variety of interests that reflect his dynamic personality. Coding, more than just a job, is also a hobby for him, allowing him to explore the depths of his creativity and problem-solving skills even outside of work. Additionally, David is an avid skateboarder, finding joy and freedom in skateboarding during his free time. This hobby offers him a physical outlet and a way to challenge himself in new and exciting ways.
At home, David finds companionship and joy in the company of his two beautiful cats, illustrating his love for animals and the comfort they bring to his life. His personal and professional life blend seamlessly, embodying a lifestyle that values continuous learning, exploration, and the simple pleasures of home and hobbies.
Carlos Sanchez
Support Specialist
Carlos Sanchez
Technical
Support Specialist
Carlos Sanchez is a dedicated member of the IT team at Exito Travel, having joined the company in 2023. Born in Honduras, Carlos is fluent in Spanish and English, skills that serve him well in his technology-focused role and his travels.
Carlos's interest in travel stems from a desire to learn about other cultures, a curiosity that has taken him to memorable places, including his favorite destination, Egypt. His travel plans are always on the horizon, with an upcoming trip to Switzerland already in the works.
His travel advice is practical and to the point: "Take only the necessary with you." This minimalist approach helps him focus more on the experiences and less on managing belongings.
David Derrick
Project Assistant
David Derrick
Technology
Project Assistant
David Derrick, a Technology Project Assistant at Exito, started his journey with the company in 2022. His passion for travel was ignited by his first overseas trip to Europe and Morocco at the tender age of eight. By his 18th birthday, David had already embarked on solo travels to Japan and revisited Europe, showcasing his early independence and adventurous spirit. He majored in Geography in college, but it was a six-month around-the-world trip after graduation that solidified international travel as an essential aspect of his life.
David hails from San Diego, California, and has traveler's knowledge of Spanish and French. He believes in the power of not over-planning trips and encourages embracing problems or the fear of missing out as part of the travel experience. His advice is to take it easy and immerse oneself in the local culture as much as possible.
Besides his love for travel, David is also passionate about gardening. He is a family man, sharing his life with two teenagers and a cat, demonstrating his nurturing side and commitment to family. David Derrick's biography reflects a life rich in adventure, cultural exploration, and a deep appreciation for the world's diversity.
Fabian Cordoba
Developer
Fabian Cordoba
Software
Developer
Fabian Cordoba has been a dedicated Software Developer in the IT department at Exito Travel since August 2023. Hailing from Costa Rica, Fabian is fluent in both Spanish and English, enabling him to engage seamlessly in the company's diverse tech environment. His passion for technology is matched by his enthusiasm for exploring different cultures and sites, making him a valued member of the Exito team.
In his personal life, Fabian enjoys an active lifestyle. He is keen on playing sports, which not only keeps him fit, but also fuels his competitive spirit. Music and concerts are another avenue of enjoyment for him, reflecting his appreciation for arts and culture. Fabian's interest in technology extends beyond his professional life, as he is always eager to stay updated with the latest advancements and integrate them into his work and daily life. He currently has plans to visit Barcelona, looking forward to experiencing its vibrant culture and historic architecture.
Fernando Lagos
Developer
Fernando Lagos
Software
Developer
Fernando Lagos is a highly skilled software developer, bringing his expertise in programming and technology to the team. A 24-year-old computer science engineer from Honduras, Fernando thrives in developing solutions that make the travel experience smoother and more efficient. Fluent in both Spanish and English, he collaborates effectively with diverse teams and contributes to the global reach of Exito Travel.
Passionate about technology, Fernando is always eager to explore new tools and innovations, ensuring that he stays at the forefront of the tech industry. Outside of work, he enjoys sports and finds immense joy in traveling. His interest in different cultures has inspired him to discover new places, always eager to learn and immerse himself in the local customs and ways of life.
For Fernando, the intersection of technology and travel is key to creating unforgettable experiences. He believes in harnessing the power of tech to streamline every journey, from booking to exploring a destination. His advice for fellow travelers? "Use technology as your guide to enhance your travel adventures and make the most out of every trip.
Todd Jones
& CEO
Todd Jones
President
& CEO
Colorado native Todd Jones graduated from the University of Colorado Boulder (after studying for a few years in Germany) with a Bachelor's in Business Administration in International Business. He first worked for a student travel agency, followed by America West Airlines, both of which helped to develop his passion for travel. His travel industry experience inspired him to start a new travel agency, Exito Travel, in the 1990s. Exito Travel’s original business was driven by assisting language schools and language school brokers in Latin America. Jones led the starting team consisting of Wendy Angove, Emma Sutton, and Susanna Garner in Oakland, California.
Exito Travel started to expand by opening an office in Colorado in 2002, which later became the main office. Exito’s Costa Rica team was established in 2008, and another team in Mumbai was established in 2013. The Philippines team was added in 2022, as well as smaller teams in Europe and across South America.
Jones' long-term goal for Exito Travel is to continue to support sustainable travel. With the help of Jim Kane, who started Exito Travel’s Planet Care Program promoting sustainable aviation travel, Exito is a leader in agency support for sustainability. Exito's efforts have been featured in industry media such as Travel Age Magazine.
Outside of Exito Travel, Jones continues to expand his knowledge on sustainability, tinkering at home with solar energy. He also enjoys camping and traveling with his family.
Todd emphasizes the importance of a team. “It takes a team to do what we do.” In addition, he also highlights the importance of persistence, making sure that the Exito Team is nimble and flexible enough to achieve the long-term goals that the team aims for.
Emma Sutton
Resources Officer
Emma Sutton
Chief Human Resources Officer
Emma Sutton is currently the Chief Human Resources Officer at Exito Travel. She's been with the company since its earliest days, joining Exito in 1998 when it was still based in the San Francisco Bay Area. Emma's lifelong passion for travel was sparked by extensive family trips across the US and Canada during her childhood, which included memorable camping excursions and a month-long canoe trip in the Northwest Territories. Her fascination with the world was further fueled by her obsession with National Geographic magazine, leading her to swear that she would one day explore all those amazing places herself.
Born in California and having lived in Arizona until the age of 10 before moving to the Seattle area (Bainbridge Island), Emma considers herself a product of the West Coast. Although she is fluent only in English, she has managed to navigate numerous cultures and destinations with enthusiasm. For Emma, the anticipation of the next trip is always thrilling, with her favorite adventure being her incredible journey to Botswana and South Africa. She is currently looking forward to a potential trip to Puerto Rico.
Emma advocates for a travel philosophy that emphasizes immersion and connection over the breadth of destinations visited. She suggests slowing down and not trying to do too much, advocating for spending ample time in one area to truly get to know it rather than rushing through multiple locations. This approach, she believes, makes for a more enriching and enjoyable experience, leaving room for return trips.
Outside of her professional life, Emma is active in her community, volunteering for the Special Olympics and the John Swett Education Foundation, driven by her commitment to her special needs young adult son. She is also coaching Special Olympics floor hockey this year, adding to her diverse range of interests and commitments. Emma's life reflects a blend of adventure, compassion, and dedication, making her an inspiring figure both within and outside the Exito Travel community.
Susanna Garner
Officer
Susanna Garner
Chief Financial Officer
Susanna Garner has served as the Chief Financial Officer at Exito Travel since 1996, and she was one of the original Exito Travel team members when it was established in the San Francisco Bay Area. Her journey into the world of travel was kindled in her youth, spending countless hours engrossed in her uncle's collection of National Geographic magazines. The vivid storytelling and breathtaking photography of distant lands sparked a lifelong wanderlust. This passion led her to obtain her passport during college, after which a backpacking trip through Eastern Europe cemented her resolve to explore the globe continually.
Residing in Colorado, Susanna holds no singular favorite destination. She cherishes the anticipation of her next adventure, always believing that the best trip is the one that lies ahead. Her next trip has her set to explore the lush landscapes of El Yunque National Forest in Puerto Rico, a testament to her love for rainforests.
Susanna advocates for immersive travel experiences, emphasizing the importance of connecting with local communities to transform from an observer to a participant. This philosophy not only enriches her travels but also aligns with her professional ethos, bringing a depth of understanding and appreciation to her role at Exito Travel.
Her interests outside of work are as diverse as the destinations she seeks, encompassing camping, kayaking, art history, photography, and yoga. An urban farmer at heart, Susanna also finds joy in her garden, a serene escape that compensates for her allergies that preclude pet ownership, making plants her chosen companions. Through her leadership and passion for exploration, Susanna Garner embodies the spirit of adventure that drives Exito Travel's success.
Wendy Angove
Officer
Wendy Angove
Chief Operating Officer
Wendy Angove is one of the original members of Exito Travel having joined in the preliminary phase of the company in the San Francisco Bay Area. She has worn many hats throughout the years, and is currently Exito’s Chief Operating Officer. Originally from the United States, Wendy is a seasoned traveler who speaks some French and basic Spanish, which aids her in connecting with clients from around the globe.
Wendy's love for travel was ignited by her curiosity and eagerness to explore new places and cultures. She finds it impossible to choose a single favorite destination, as each place she has visited holds unique memories and experiences. However, her adventures continue, with plans to travel to Europe again soon, and she dreams of exploring more of Asia and Africa in the future.
When it comes to travel advice, Wendy emphasizes the importance of slowing down and savoring each moment. She advises fellow travelers to avoid cramming too many activities into their itineraries, allowing for a more relaxed and fulfilling experience.
Steven Soto
Retail & Affiliate Sales
Steven Soto
Senior Director of
Retail & Affiliate Sales
Steven Soto currently serves as the Senior Director of Retail & Affiliate Sales at Exito Travel, and he joined the Exito team in 2008. Born in the United States with roots in Costa Rica, Steven is bilingual, fluent in both English and Spanish, which enables him to effectively bridge cultural and linguistic gaps in his work.
Steven’s passion for travel was ignited during childhood trips to Costa Rica to visit family, fostering a deep connection to his cultural heritage and a love for exploration. His favorite travel destination is Israel, which he regards as his top choice due to its rich historical tapestry and vibrant cultural scene.
Steven is looking forward to a family trip that will include visits to Italy, Portugal, the UK, and Turkey, embracing the opportunity to create lasting memories with his family. His travel philosophy is to "Unplug & Enjoy the moment," advocating for a genuine immersion into the local culture and community by avoiding tourist traps and engaging with locals.
At home, Steven enjoys spending time with his family, including Duke, their beloved dog. He is also an avid reader and frequently visits the beach, taking advantage of the Florida lifestyle. His personal and professional life is characterized by a passion for travel, family, and the pursuit of new cultural experiences.
Igor Andonov
Retail & Affiliate Sales
Igor Andonov
Assistant Manager,
Retail & Affiliate Sales
Igor Andonov is currently serving as the Assistant Manager of Exito’s Retail team of Flight Specialists, and he joined the team in 2022. Igor's passion for travel stems from the opportunity it provides to meet new people and explore the world. Originally from North Macedonia, Igor is fluent in English and brings a unique perspective to his role at Exito.
Igor's favorite travel destination is Palma de Mallorca, Spain, which showcases his affinity for beautiful locales and vibrant cultures. Looking ahead, he has exciting travel plans including trips to Ecuador and the Galapagos Islands, indicating his continuous quest for adventure and discovery.
Igor's best travel advice is to "embrace the journey and capture moments," reflecting his philosophy of appreciating the journey as much as the destination. His hobbies outside of travel include going on relaxed bicycle rides, enjoying fishing for fun, and seeking out new and undiscovered places to explore. These interests highlight Igor's love for the outdoors and his curiosity about the world around him.
In his role at Exito, Igor combines his professional skills with his personal passions, contributing to the company's mission of providing exceptional travel experiences for its clients. His background, expertise, and enthusiasm for travel make him a valuable member of the Exito Travel team.
Klaus Lueckert
Partner Support
Klaus Lueckert
Director of
Partner Support
Klaus Lueckert, the Director of Partner Support at Exito Travel, brings dedicated service to the team since 2011. Born in Hamburg, Germany, Klaus now resides in the scenic city of Malaga, Spain. He is fluent in English, Spanish, and German, reflecting his diverse cultural background and extensive travel experience.
Klaus attributes his passion for travel to his genetics, humorously noting that there wasn't a specific moment that got him into traveling—it’s simply in his blood. His favorite destinations span the globe, with a special affinity for Greece and all of South America, showcasing his love for diverse cultures and landscapes.
Outside of work, Klaus is deeply engaged in his personal interests. He is an avid fan of cars, airplanes, soccer, gold prospecting, and spends quality time with his two large dogs and a cat. His hobbies not only reflect his dynamic personality but also his ability to balance a high-powered career with a fulfilling personal life.
Klaus's career at Exito Travel and his personal pursuits exemplify a well-rounded and adventurous spirit, committed to both professional excellence and personal enjoyment.
Bekim Xhaferi
Airfare Specialist
Bekim Shaferi
International
Airfare Specialist
Bekim Xhaferi, with a commendable tenure of 23 years in the travel industry, currently shines as an International Airfare Specialist in the Retail sector, having joined the team in 2023. His journey has led him from the United States, where he now resides, to various corners of the globe, enriching his life with diverse cultures and experiences. Fluent in English and Albanian, Bekim brings a wealth of knowledge and insight to his role, ensuring travelers embark on journeys that are not just trips but transformative experiences.
Bekim's personal travel highlights include the enchanting city of Paris, France, and his homeland of Albania, suggesting a deep appreciation for both the sophistication of European capitals and the raw beauty of the Balkans. His travel advice is succinct yet profound: "Arrive early," underscoring the importance of punctuality and preparedness in travel. Beyond his professional expertise, Bekim emphasizes the importance of familiarizing oneself with local customs, indulging in local cuisine, exploring hidden gems, and considering travel facilitation programs like TSA PreCheck, Global Entry, or Clear to enhance the travel experience.
Bekim Xhaferi's biography reflects a person deeply rooted in the world of travel, whose extensive experience and personal journey through different cultures and destinations have shaped him into an invaluable resource for those looking to explore the world. His advice and insights are not just drawn from his professional experience but are also a testament to a life lived in the pursuit of discovery and understanding.
Carlos Leiva
Airfare Specialist
Carlos Leiva
International
Airfare Specialist
Carlos Leiva has been an International Airfare Specialist at Exito Travel since 2022. His journey in the travel and aviation industry began when he started working for Air France, which sparked his love for flying and the exhilarating feeling of a plane taking off. Carlos hails from Santiago, Chile, and is fluent in Spanish (specifically Chilean Spanish, though he can adapt to a more neutral accent) and proficient in English.
Carlos has a passion for travel, particularly interested in running marathons or sightseeing. Among his favorite destinations are London and Tokyo, cities he always yearns to revisit. He also looks forward to exploring new destinations which allows him to run new courses and visit museums. His travel tips include choosing the window seat to enjoy the views, trying new food, learning about the local culture, and the importance of being kind, respectful, and smiling to open many doors during travels.
Beyond his professional endeavors, Carlos' personal life is characterized by his love for running and photography. He is also a numismatist, indicating his interest in studying or collecting currency, such as coins and paper money. At home, he enjoys the company of his wife, Natalie, and their two black cats, Olivia and Amanda.
Daniela Villalobos
Airfare Specialist
Daniela Villalobos
International
Airfare Specialist
Daniela Villalobos has been an International Airfare Specialist at Exito Travel since 2018. Her career in aviation and travel began at Avianca, where she discovered her passion for the industry. Daniela is captivated by the exploration of new countries and cultures, highlighting her love for travel and adventure.
Born and raised in Costa Rica, Daniela is fluent in both Spanish and English. She expresses a particular fondness for New York City and has a strong affinity for road trips, which align with her adventurous spirit. Daniela recently enjoyed a trip to Las Vegas, which was a bachelorette party for her sister, utilizing the travel benefits offered by Exito for this personal celebration.
Beyond her professional endeavors, Daniela is a lover of all animals, except for serpents, and she has a rescue dog named Chloe, whom she adores. Her interests extend to watching movies, reading books accompanied by a glass of wine, and spending quality time at home with her loved ones. Despite her homebody tendencies, Daniela's passion for travel and exploration is undiminished. She finds great joy in providing her family with the opportunity to explore new countries, valuing the shared experiences and memories created during these journeys.
Daniela's approach to travel is both practical and philosophical. She advises enjoying the journey, embracing the unexpected, and adopting a relaxed attitude towards unplanned events. Her philosophy underscores the importance of focusing on the positive aspects of travel and being open to new experiences, including trying local cuisines.
Emilie Czepyga
Airfare Specialist
Emilie Czepyga
International
Airfare Specialist
Emilie Czepyga, an International Airfare Specialist at Exito Travel since 2022, embarked on her travel journey at 18 with a trip to Mexico's Riviera Maya. Driven by a desire to learn Spanish and discover the Maya culture, she hasn't stopped traveling since. Born in a small town on the French Riviera and now based in Barcelona, Emilie is fluent in French, Spanish, and English. She credits her love for travel to the opportunity it provides to discover new cultures and connect with nature, believing it deepens the understanding of the world and oneself.
Chile holds a special place in her heart, where she lived for 5 years, enchanted by its incredible people, outstanding cuisine, and diverse landscape. Some of her recent travels have taken her to New York City, the Aegean Islands, and Indonesia, reflecting her adventurous spirit. She advises planning trips with openness to surprises and curiosity, embodying her belief in the enriching power of travel. Outside of exploring the world, Emilie cherishes spending time with her cat, Blue, showcasing her love for animals alongside her passion for travel.
Jeremy Sandi
Villalobos
Airfare Specialist
Jeremy Sandi Villalobos
International
Airfare Specialist
Jeremy Sandi Villalobos, an International Airfare Specialist and a member of the Retail Sales team at Exito Travel since 2019, brings a unique blend of curiosity and connection to his role. With a keen interest in discovering new places, cultures, and creating connections with others, Jeremy's journey in the travel industry is fueled by his desire to explore and understand the world. Originally from Costa Rica, he is fluent in both Spanish (native) and English, enabling him to navigate diverse cultural landscapes with ease.
Jeremy's travel experiences are rich and varied, with recent adventures through Peru leaving a lasting impression on him. Looking ahead, he aspires to visit Thailand, a destination he believes will offer new experiences and opportunities for growth. Jeremy's approach to travel is adaptable and open-minded, valuing flexibility and the willingness to embrace new experiences, try local cuisines, interact with locals, and explore off-the-beaten-path destinations.
Aside from his professional pursuits, Jeremy enjoys running, traveling, and spending relaxing times at the beach, reflecting his love for his home country's natural beauty. Although he doesn't have pets, he cherishes his 10 plants, treating them with the same care and affection.
Jorge Mora
Airfare Specialist
Jorge Mora
International
Airfare Specialist
Jorge Mora has served as an International Airfare Specialist at Exito Travel since 2015, bringing a rich background of international experiences and a deep passion for exploration. Born and raised in the vibrant landscapes of Costa Rica, Jorge has always been drawn to the diverse cultures and stories that our world has to offer. His proficiency in both Spanish and English has enabled him to navigate various global settings, enriching his personal and professional life.
Jorge's travels have taken him to the bustling streets of Buenos Aires and across the varied terrains of Europe, where he has immersed himself in the local cultures and histories. These travels have not only broadened his horizons, but also deepened his appreciation for the intricate tapestry of global societies. Jorge's adventures in these regions stand out as highlights in his life, encapsulating the essence of joy and discovery that travel brings.
Beyond his role at Exito Travel, Jorge is an avid triathlete. This discipline requires dedication, endurance, and a spirit of adventure - qualities that Jorge exemplifies both in his professional endeavors and personal pursuits. His participation in triathlons mirrors his approach to travel and life: embracing challenges, pushing boundaries, and constantly seeking new horizons.
Jorge's adventurous spirit and love for travel make him an invaluable asset to the Exito Travel team. His experiences and insights enrich the company's offerings, ensuring that clients receive knowledgeable and passionate service. Whether he is planning a complex itinerary for clients or pushing through the final leg of a triathlon, Jorge Mora embodies the essence of exploration and the relentless pursuit of excellence.
Karina Alonso
Airfare Specialist
Karina Alonso
International
Airfare Specialist
Karina Alonso's journey in the world of travel and exploration began at a young age, fueled by her imaginative spirit and curiosity about what lay beyond the mountains visible from her childhood home in Mexico. This early wonderment blossomed into a hunger to learn about new cultures, foods, languages, music, and landscapes, propelling her into a career that aligns with her passions. As an International Airfare Specialist, she brings this enthusiasm and a wealth of knowledge to Exito Travel since 2010.
Fluent in English and Spanish, Karina's expertise and linguistic skills enable her to create meaningful connections with travelers and colleagues alike, enhancing the travel experiences of those she assists. Her love for all of Latinoamérica is evident in her work and personal travel choices, showcasing her dedication to exploring the rich tapestry of cultures within the region.
Karina plans to venture to Puerto Viejo in Limon, Costa Rica, for open-water swimming training, combining her love for adventure with her passion for sports. This trip also serves as an opportunity for her to unwind on the beautiful beaches of the area with family and friends, further demonstrating her commitment to balancing professional aspirations with personal fulfillment. Following this, she anticipates returning to her hometown of Tehuixtla, Mexico, to immerse herself in the authentic fiestas honoring the patron saint, a celebration rich in tradition and culture.
Karina's best travel advice is to immerse oneself in the culture of a country for the most authentic local experience. Her hobbies outside of travel include hiking, open water swimming, and dancing. She is also an accomplished triathlete, though her training is currently on standby. She also shares her life with a dog named "Muñequita," reflecting her love for animals and the joy they bring to her life.
Leanne Reuss
Airfare Specialist
Leanne Reuss
International
Airfare Specialist
Leanne Reuss has been a vital member of the Retail Team at Exito Travel since 2014, embodying the spirit of adventure that drives the company's mission. Her role as an International Airfare Specialist leverages her passion for discovery, allowing her to assist clients in crafting memorable journeys that span the globe. Her favorite trips include Brazil and Italy for the time being. Leanne's dedication to exploring new places and cultures not only enriches her professional life, but also reflects the core values of Exito Travel, where the pursuit of adventure and the creation of lasting memories for travelers are paramount. She states that her travel advice is to be flexible. Leanne's future trips include Asia, specifically Thailand, as well as Greece and Turkey. Her tenure at Exito demonstrates a commitment to excellence and an unwavering enthusiasm for the transformative power of travel. Her two dogs at home help her work efficiently and bring joy to her days.
Lukas Blajis
Airfare Specialist
Lukas Blajis
International
Airfare Specialist
Lukas Blajis brings a wealth of cultural insights and linguistic prowess to his role as an International Airfare Specialist, and he joined the Exito team in 2023. Born and raised in the vibrant city of Lisboa, Portugal, Lukas' passion for travel and exploration was ignited early on through extensive travels across Europe with his parents, laying the foundation for his future career in the travel industry.
Fluent in Portuguese, Spanish, French, Catalan, and English, Lukas's linguistic abilities enable him to connect with a diverse clientele, enriching their travel experiences with his deep understanding of various cultures. His travels have taken him to some of the world's most captivating destinations including Japan, Argentina, and Ecuador, each journey further enriching his appreciation for the world's diverse cultures and landscapes.
One of Lukas' most cherished travel memories is his trip to Japan, where he was mesmerized by the country's blend of ancient traditions and cutting-edge modernity. Argentina and Ecuador are also close to his heart, showcasing his affinity for both the urban sophistication and natural beauty found in these countries.
Looking ahead, Lukas has an adventurous plan: embarking on a motorvan trip through California and nearby states. This upcoming journey reflects his adventurous spirit and desire to explore the vast landscapes and cultural diversity within the United States.
Beyond his professional endeavors, Lukas is deeply committed to respecting and understanding the cultures he encounters. He advises travelers to approach their journeys with an open mind and respect for the local customs and traditions they encounter, emphasizing the importance of cultural sensitivity in enriching travel experiences.
Lukas' hobbies outside of travel include caring for his dog named Blau, adhering to a plant-based diet, and expressing his creativity through photography and cinema. He is also the author of "Two backpacks," a testament to his love for storytelling and sharing his travel experiences with others.
Stephanie Bonilla
Airfare Specialist
Stephanie Bonilla
International
Airfare Specialist
Stephanie Bonilla has been a valuable member of Exito Travel's retail department since 2018. Born in Boston, Massachusetts, and having spent most of her life in Costa Rica, she is fluent in Spanish, English, and Portuguese. Stephanie was drawn to the travel industry by her childhood dream of becoming a flight attendant and her love for discovering new places and cultures. Her favorite trips so far have been to Dubrovnik, Cuzco, and Yosemite, places she fell in love with for their unique beauty and charm. Although she currently doesn't have any trips planned, Stephanie is hopeful to start planning something soon. She advises travelers to have a list of places they want to visit and to be mindful of the requirements needed. Stephanie enjoys going to the gym, theater, shopping, and nature, showing a particular preference for cold weather despite her love for the beach. She also shares her home with two dogs and one cat, highlighting her affection for pets.
Ciprian Glogogeanu
Airfare Specialist
Ciprian Glogogeanu
International
Airfare Specialist
Ciprian is an International Airfare Specialist in the Retail department at Exito Travel, where he has been a dedicated team member since 2024. Born in southwest Romania and now residing in Barcelona, Spain, Ciprian's passion for travel was significantly influenced by his family. He speaks Romanian, Spanish, English, and has a basic understanding of French. His favorite destinations include the Grand Canyon, California, Cuba, and New York City. Always planning his next adventure, Ciprian is looking forward to his next trip to Southeast Asia. His top travel advice is to learn a few phrases in the local language to enhance the travel experience. Outside of work, Ciprian is passionate about traveling to diverse parts of the world, embracing the different cultures and experiences each destination offers. He doesn't have any pets, but if he did, he would have an African Grey parrot.
Belen Balbi
Airfare Specialist
Belen Balbi
International
Airfare Specialist
Maria Belen Balbi's journey in the travel industry is marked by a profound passion and extensive experience. Having joined Exito Travel as an International Airfare Specialist in 2023, Belen's fascination with aviation was sparked early on by her mother, who worked at United Airlines for 9 years. This childhood inspiration led Belen to pursue a career in aviation, starting her journey with American Airlines at the age of 20, where she dedicated 12 years of her career.
Originally from Argentina, she is fluent in both English and Spanish, allowing her to navigate the global nature of her role with ease. Among the numerous places she has visited, South Africa and Paris stand out for their unique charm and the incredible experiences she shared with friends in both locations. While she currently doesn't have any exotic travel plans, Belen looks forward to a laid-back, all-inclusive vacation with her family and four kids in the Caribbean.
Belen's approach to travel is all about immersion and exploration. She advises engaging with locals and being open to trying new things, diving into the local food scene, and venturing beyond the tourist hotspots to discover the true essence of a destination. Beyond her professional life, Belen is a fervent animal lover, with a household that includes 2 dogs, 2 cats, and a hedgehog—all of whom are rescues. While dancing used to occupy much of her free time, these days she enjoys hanging out with friends, showcasing her sociable and adventurous spirit.
Belen's biography reflects a life shaped by a love of aviation and travel, a dedication to family, and a commitment to exploring the world's diverse cultures and landscapes.
Angela Fuenzalida
Airfare Specialist
Angela Fuenzalida
International
Airfare Specialist
I’m an outgoing, lively person with a big personality. Traveling the world is one of my greatest passions, along with dancing, working out, and exploring anything that sparks my curiosity. I love reading anything that comes my way and take pride in getting things done. I’m a proud mother to my 27-year-old son, Vicente, and three cherished rescue cats—Zoe, Bagheera, and Richard Parker.
With over 25 years of experience in the hospitality and airline industry, my career began as a crew member with Celebrity Cruises, where I traveled the world. In 2005, I joined LATAM Airlines as a contact center and OneWorld Alliance supervisor, before moving to Copa Airlines as an airport agent. For the past 8 years, I’ve worked as a trainer in systems and procedures for Air France and KLM. My journey with Exito Travel began in 2024 as an airfare specialist.
In addition to my extensive background in hospitality and aviation, I’ve received training in bartending, and sommelier work. I’ve also trained to drive CAT and Komatsu dump trucks used in mining operations, capable of transporting over 450 tons in the mines of northern Chile. This experience has given me valuable insight into the precious metals mined in Chile, including gold, silver, and copper. Although it’s a shift from aviation, learning about my country’s mining industry has been incredibly fascinating.
I also enjoy volunteering at an elderly women's club, where I help members with technology and encourage them to embrace life to the fullest—because age is just a number! I speak Chilean Spanish—proudly embracing my accent—am fluent in English, and know a bit of Italian.
Vivi Rivera
Wholesale Department
Vivi Rivera
Senior Director
Wholesale Department
Vividia Rivera is the Senior Director of the Wholesale Department at Exito Travel, a role she has embraced with dedication for almost a year. Originally from Peru, Vividia's passion for travel stems from her love for connecting with diverse cultures and people. She believes that travel offers a unique chance to broaden one's horizons and learn from the world. Fluent in both Spanish and English, Vividia excels in communicating with a wide range of clients and colleagues. Her favorite destination is Australia, a place filled with special memories and experiences. Though she currently has no immediate travel plans, Vividia is always ready for new adventures. Her best travel advice is to learn some of the local language and engage with the locals to enhance the travel experience. In her personal time, she enjoys self-development activities, cooking, and reading, which contribute to both her personal and professional growth. Vividia's journey with Exito Travel is promising, with her leadership and passion already making a significant impact on the Wholesale Department.
Fernando Jimenez
Sales Support
Fernando Jimenez
International
Sales Support
Fernando Jimenez has been a dedicated wholesale agent at Exito Travel since 2022, and he has a profound love for everything related to aviation. Residing in Costa Rica, Fernando is fluent in both English and Spanish, which allows him to effectively communicate with a diverse clientele. He believes that every place visited offers a unique taste of wonder, enriching one's life with unforgettable experiences. Although he currently does not have any trips planned, Fernando encourages everyone to enjoy the moment and not to dwell on the things they might have forgotten to bring along. His personal interests include soccer, flying, and playing the trumpet, showcasing a well-rounded individual with a passion for both adventure and the arts. Fernando's approach to travel and life reflects a positive and open-minded attitude, making him a valuable member of the Exito Travel team.
Julia Castro
Support Specialist
Julia Castro
Agency
Support Specialist
Julia Castro has been an Agency Support Specialist at Exito Travel since September 2014. Born in Peru, Julia brings a warm, personal touch to her role, greatly enhancing her interactions with clients and colleagues alike.
Julia's passion for travel was inspired by the opportunity to learn about other countries and cultures, an opportunity provided by Exito Travel. This lifelong interest has driven her to not only explore different destinations, but also to assist others in connecting with their loved ones across the globe.
Outside of work, Julia's hobbies include making headbands for girls and crocheting, activities that allow her to express her creativity and add a personal touch to her crafts. She is also a proud pet owner, with a dog named Cata who brings joy to her home. Julia is always looking forward to her next travel opportunity, with a particular desire to visit the Basilica of the Virgin of Guadalupe soon.
Her advice for travelers is to take necessary precautions such as checking visa requirements, managing luggage weight, and ensuring passport validity. Julia's dedication to her role at Exito Travel and her genuine interest in the well-being of her clients make her an invaluable asset to the team.
Kristina Ketelsen
Sales Support
Kristina Ketelsen
International
Sales Support
Kristina Ketelsen has been part of the Exito Travel team since 2021, contributing her expertise as a Wholesale Support professional. Her journey into the travel industry was sparked by her academic background in Spanish, which ignited her passion for exploring new cultures and destinations. Originally from Iowa, Kristina is bilingual, fluent in both English and Spanish, which undoubtedly enhances her ability to connect with a diverse range of cultures and locations.
Her favorite travel destinations include Colombia and Italy, with Spain also holding a special place in her heart. She's currently looking forward to her next adventure in Argentina, reflecting her continuous desire to explore and immerse herself in different cultures. Kristina advocates for a travel philosophy that emphasizes quality over quantity; she recommends traveling to fewer places but spending more time in each, encouraging travelers not to overextend themselves and instead deeply experience each destination.
Beyond her professional life, Kristina has a rich array of personal interests. She is an avid birdwatcher, which perhaps complements her love for travel and exploration, allowing her to appreciate the natural beauty and biodiversity of her destinations. Additionally, her enjoyment of movies and live music indicates a deep appreciation for the arts, further highlighting the multifaceted aspects of her personality.
Kristina Ketelsen's biography reflects a blend of professional dedication to the travel industry and a personal passion for exploration, language, and culture. Her advice to travel less but more deeply is a testament to her approach to both life and work, prioritizing meaningful experiences over superficial encounters.
Mishel Martinez
Sales Support
Mishel Martinez
International
Sales Support
Mishel Martinez has been a part of the Exito Travel team since 2013, and her philosophy is to "Live the life." Originally from Guatemala, Mishel has lived in Costa Rica for 11 years. Fluent in English and Spanish, she believes in finding beauty everywhere. While she doesn't have a single favorite destination, she finds unique allure in every place she visits. Mishel is planning a trip to Savannah, Georgia, and advises to enjoy every second and capture the moments in your memory. At home, Mishel shares her life with two dogs, emphasizing her love for pets alongside her passion for travel and making the most out of every moment.
Rajesh Sharma
Sales Support
Rajesh Sharma
International
Sales Support
Rajesh is a Sales Support Specialist in the Wholesale Department at Exito Travel, having been with the company since 2018. His curiosity to see new places and learn about different cultures has driven his career in the travel industry. Originally from India, Rajesh speaks Hindi as his mother tongue, and he is also fluent in English, German, and Punjabi.
His travel experiences are vast and include visits to Algeria and the Sahara Desert. As of December 2023, Rajesh was traveling in Portugal and Italy, embracing the joys of exploration and discovery. He advises travelers to ensure the validity of their passports, highlighting the importance of preparation for international travel.
Rajesh has a variety of interests outside of work, including reading, watching videos of potential holiday destinations, and spirituality. These activities reflect his deep appreciation for learning and personal growth, as well as his contemplative approach to life. His travels and personal interests combine to make him a well-rounded individual with a rich understanding of the world.
Tiffanie Smith
Sales Manager
Tiffanie Smith
Groups
Sales Manager
Tiffanie Smith has been a pivotal part of Exito Travel's Group Department since 2022, showcasing her leadership and expertise in creating memorable group travel experiences. Her journey into the travel industry is inspired by her mother, who worked for Republic Airlines, ingraining a deep-seated passion for aviation and exploration from an early age. Based in Minnesota, Tiffanie embodies the spirit of adventure, always eager to discover new destinations without returning to the same place twice.
Recently, Tiffanie returned from an exhilarating trip to Germany and a music festival in Gothenburg, Sweden, and is gearing up for her next adventure to Huntsville, Alabama. Her travel mantra, "Buy the ticket and GO!" reflects her spontaneous and adventurous approach to exploring the world. A fervent fan of Billy Strings, she travels extensively to attend his concerts, showcasing her love for music and travel.
Tiffanie's best travel advice is to "welcome the unexpected while also preparing in advance," a philosophy that balances the thrill of discovery with the practicality of preparedness. This approach has enabled her to embrace the full spectrum of travel experiences, from meticulously planned itineraries to spontaneous adventures.
Outside of her professional endeavors, Tiffanie's main interest and hobby is, unsurprisingly, traveling. She rarely passes up a chance to embark on a journey, whether it's a day trip within Minnesota or to Wisconsin. At home, she finds companionship in her two children and her one-eyed Yorkie, West, adding a personal touch to her adventurous life.
Olivera Maria
Petrovska
Airfare Specialist
Olivera Maria Petrovska
Groups
Airfare Specialist
Olivera Petkovska enriches Exito Travel with her expertise as a Groups Airfare Specialist, a role she excels in due to her profound passion for travel and deep-rooted connections to the airline industry, inspired by her aunt's career. Originally from Macedonia, Olivera is a multilingual communicator fluent in English, Macedonian, and Serbian/Croatian, which enables her to navigate diverse cultural interactions with ease.
Her favorite travel destination is Portugal, a country that captivates her with its stunning landscapes and rich history. Looking forward, Olivera has an exciting travel itinerary that includes visits to Ireland, Alaska, and Croatia, showcasing her continued desire to explore and experience new cultures.
Olivera's travel advice is deeply insightful, emphasizing the importance of familiarizing oneself with local customs to enrich the travel experience and ensure respectful engagement with host cultures. Her personal hobbies include a zest for gardening, which she finds therapeutic and rewarding, along with a playful dedication to taming her vibrant toddler.
Olivera Petkovska's professional and personal life reflects a commitment to exploration, cultural respect, and a continuous journey of learning and discovery. Her role at Exito Travel is not just a job but a reflection of her life’s passions, making her an invaluable asset to the team.
Reece James
Airfare Specialist
Reece James
Groups
Airfare Specialist
Reece James, a dedicated Groups Airfare Specialist at Exito Travel since 2023, is inspired by the beauty of natural wonders, particularly the Virgin Islands. Reece has a universal fascination with islands around the world, showcasing her appreciation for pristine natural environments and the serene beauty they offer. She is currently in the process of planning new adventures, embodying the spirit of exploration and openness to new experiences.
Reece advocates for keeping an open mind and trying new things, which is reflective of her approach to travel and exploration. This philosophy encourages both personal growth and deeper connections with the diverse cultures and landscapes encountered during her journeys. Outside of work, Reece has a deep love for dogs, especially fluffy ones, highlighting her affectionate and caring nature.
At Exito Travel, Reece's role as a Groups Airfare Specialist allows her to blend her love for nature's splendor with her professional skills, facilitating memorable travel experiences for groups seeking adventure in the world's most beautiful and natural settings. Her enthusiasm for exploration and commitment to creating unforgettable journeys make her an invaluable asset to the Exito Travel team and the clients she serves.
Veronica Sanchez
Airfare Specialist
Veronica Sanchez
Groups
Airfare Specialist
Veronica Sanchez joined the Exito Travel team in 2014, and has been a Groups Airfare Specialist at Exito Travel since 2022. Originally from Peru, Veronica's multilingual abilities in Spanish, French, and English enable her to connect with a diverse clientele, enriching the travel experiences of groups with her deep understanding and appreciation of global cultures.
Veronica's love for travel is not just about the destinations, but the profound connections and insights gained from immersing herself in the local cultures, history, and people. Paris holds a special place in her heart as her favorite destination, embodying the essence of romance, art, and history that she cherishes. Her upcoming trip to Japan represents not just another journey, but an opportunity to delve deeper into the rich tapestry of Japan's history and its people.
Veronica believes in the importance of discovering a country by getting to know its people and its history, a philosophy that guides her both personally and professionally. Her hobbies outside of work include solving online puzzles and reading, activities that allow her to relax and continue learning. At home, Veronica finds joy in the company of her Holland Lop bunny named Coco, adding a touch of sweetness to her daily life.
At Exito Travel, Veronica's role as a Groups Airfare Specialist is integral to providing customized travel solutions that cater to the unique needs of group travelers, ensuring memorable and enriching experiences. Her passion for travel, combined with her expertise and personal interests, make her an invaluable asset to the team and the clients she serves.
Jean Carlo
Nuñez
& Post-Sales
Support
Jean Carlo Nuñez
Director of Ops
& Post-Sales
Support
Jean Carlo Nunez Bolanos is the Director of Operations and Post Sales Support at Exito Travel. Fluent in both Spanish and English, Jean Carlo has been a part of the Exito team since 2018, during which time he has continuously demonstrated his passion for travel and dedication to customer satisfaction.
Jean Carlo hails from Costa Rica, and has a profound appreciation for the world’s diverse cultures and landscapes. His favorite destinations are Barcelona, Spain, and Prague, Czech Republic. These places hold a special place in his heart, as they epitomize the beauty and diversity of the European continent.
Looking ahead, Jean Carlo has exciting travel plans to visit Orlando and Miami in the United States. He is always eager to explore new destinations and experience different cultures firsthand. His best travel advice is to plan and prepare well ahead of time, ensuring a smooth and enjoyable journey.
Outside of his professional life, Jean Carlo is an avid participant in outdoor pursuits. He enjoys sports and stays active, which not only keeps him fit but also provides him with the energy needed to keep up with the dynamic demands of his job.
Carolina Salas
Post-Sales
Support
Carolina Salas
Ops &
Post-Sales
Support
Carolina Salas is an Ops and Post-Sales Support Agent at Exito Travel, where she has been assisting travelers in creating memorable journeys since 2019. Fluent in both Spanish and English, Carolina plays a key role in facilitating communication and ensuring a seamless experience for both Spanish-speaking and English-speaking clients.
Born and raised in Costa Rica, Carolina has always had a passion for travel, with New York City ranking as her favorite destination. She is captivated by the city's bustling streets, diverse culture, and iconic landmarks, finding it a source of endless fascination and joy.
Looking forward to the future, Carolina has several trips planned for this year. Her travel advice is practical yet heartfelt: "Enjoy every place you go and make an itinerary to make the most out of each visit." This approach highlights her belief in the importance of both spontaneity and planning in travel.
When not working or planning her next adventure, Carolina enjoys watching movies and engaging in leisure travel. Her hobbies reflect her outgoing personality and love for experiencing new and diverse stories, whether they be through cinema or her travels.
Marcela Vargas
Post-Sales
Support
Marcela Vargas
Ops &
Post-Sales
Support
Marcela Vargas Salazar enriches the Exito Travel team as an Ops and Post-Sales Support Agent, a role she has passionately filled since 2018. Born with a natural inclination for travel, Marcela's lifelong fascination with diverse cultures and people has been the cornerstone of her career. Hailing from the picturesque landscapes of Costa Rica, she is proficient in both English and Spanish, allowing her to seamlessly interact with a broad spectrum of clients and colleagues.
Marcela's favorite destinations include the vibrant streets of Spain and the sunny beaches of Miami, with plans to revisit the historical and scenic beauty of Greece. She believes in meticulous planning for every journey, but also emphasizes the importance of adaptability, recognizing that unexpected changes often lead to the most memorable travel experiences.
Outside of her professional life, Marcela is deeply devoted to her family, cherishing time spent together, whether at concerts, exploring new cultures, or simply enjoying each other's company at home. Her love for music transcends genres, reflecting her open-minded approach to life. Marcela is also a proud pet parent to two dogs, Izzy and Linda, who, she affectionately notes, rule her home.
Marcela Vargas Salazar's biography portrays a dedicated professional whose work in post-sales support is driven by a genuine love for travel and a commitment to ensuring every client's experience is as smooth and enjoyable as possible. Her personal interests and professional advice mirror her approach to life: a blend of careful planning and openness to the beauty of unplanned experiences.
Monica Calvo
Post-Sales
Support
Monica Calvo
Ops &
Post-Sales
Support
Monica has been an Ops and Post-Sales Support agent since 2022. Hailing from Costa Rica, Monica's multilingual abilities in Spanish and English allow her to connect effortlessly with a diverse range of clients and colleagues. Her journey into the travel industry was fueled by her love of visiting new places, enjoying their landscapes, and getting to know their culture and gastronomy as well as their local people.
Monica has exciting travel plans on the horizon with Medellín, Colombia, Cancun, and Panama next on her list. She believes in the importance of well-planned journeys and advocates for traveling at least once a year to experience new places and cultures. Her best travel advice is to enjoy every small detail from the moment you start planning a trip until you are living the experience, everything counts and enriches our soul and makes the journey truly memorable.
Outside of her professional life, Monica enjoys spending quality time with her family as it is most valuable to her. In addition, she also likes animals, particularly dogs and birds.
Jennifer Amolong
Team Supervisor
Jennifer Amolong
Client Services
Team Supervisor
Jennifer (Jenn) Amolong joined the Exito Travel team in 2022, and currently serves as the Supervisor for the Client Services team. Her passion for travel and exploration is deeply rooted, inspired by her grandmother's influence, which has instilled in her a profound appreciation for discovering new places and cultures. Born and raised in the Philippines, Jennifer is fluent in English, Tagalog, and Bisaya, enabling her to connect with a wide array of individuals and cultures effortlessly.
Jennifer harbors a strong desire to visit Japan, drawn by its rich culture, history, and vibrant contemporary life. Her travel aspirations reflect a deep-seated curiosity about the world and an eagerness to experience its diverse offerings firsthand. In the meantime, she is looking forward to a trip to Baguio City, known for its picturesque landscapes and cool climate, offering a perfect retreat from the hustle and bustle of daily life.
Beyond her professional commitments, Jenn's personal interests include unwinding at home with anime, which not only serves as a form of relaxation but also inspires her for future travels. Her love for anime intertwines with her passion for exploring new destinations, as she researches and plans her next adventures with enthusiasm and anticipation.
Elmer Anthony
Ratilla
Emergency Support
Elmer Anthony Ratilla
Client Services
& Emergency Support
Elmer (El) Anthony Ratilla brings his dedication and enthusiasm to the role of Client Services and Emergency Support, having contributed his skills to the team since 2022. Originally from the Philippines and now residing in Houston, Texas, El is driven by the thrill of discovering unique places and experiencing the joy of first-time encounters. Fluent in English, Tagalog, and Visayan, his linguistic abilities enrich his interactions with clients. Outside of work, Elmer enjoys playing basketball and collecting sports cards.
Maricel Antoc
Emergency Support
Maricel Antoc
Client Services
& Emergency Support
Maricel Antoc is a valued member of the Exito Travel Client Services and After Hours Support team, with a rich background that uniquely positions her within the company. Before joining Exito Travel, Maricel honed her skills in the travel industry by working for a Business Process Outsourcing (BPO) company for four years, managing a travel account. This experience exposed her to numerous travel stories shared by customers, igniting her curiosity and passion for exploring the world. Her personal journey in travel began from these stories, leading her to plan and embark on her own adventures whenever the opportunity arose.
Originating from Tacloban City in the Philippines, Maricel is fluent in both Tagalog and English. Her dream destinations are New Zealand for its unparalleled natural beauty and adventure opportunities, and Europe, where she aspires to experience a cross-country trip. She also enjoys live music and cultural events, and she recently attended a Coldplay concert in Manila.
Maricel's travel advice reflects her personal and professional experiences, emphasizing the importance of staying in hostels with free breakfasts to extend travel budgets. Her hobbies include reading books, singing (despite claiming an out-of-tune voice), watching crime documentaries, and enjoying a few anime series, revealing a well-rounded personality that enjoys a broad spectrum of activities. Moreover, her anticipation for an upcoming trip to Hong Kong underscores her continuous desire to explore new destinations and cultures.
Her journey at Exito Travel is not just about supporting clients after hours, but also about bringing her personal insights and experiences into her role, enhancing the quality of service and empathy she provides to travelers. Maricel Antoc embodies the spirit of adventure and the passion for discovery that is at the heart of Exito Travel’s mission.
Mark Cala-Or
Emergency Support
Mark Cala-Or
Client Services
& Emergency Support
Having joined the Exito Travel team in 2022, Mark Cala-Or has quickly become an integral part of the Emergency Support department. Born and raised in Cebu City, Philippines, he grew up with a deep-seated passion for travel, inspired by the myriad of places featured on TV. This fascination wasn't just about visiting new locations; it was about exploring, learning, and creating lasting memories.
Fluent in Cebuano, Tagalog, and English, Mark brings a rich cultural perspective to the team, enhancing the company's ability to support and communicate with a diverse range of clients. Mark's favorite travel destination is Japan, a country that captivates with its blend of ancient tradition and cutting-edge modernity, a testament to Mark's appreciation for places that offer a unique cultural and historical experience.
Currently, Mark is eagerly planning a trip to Singapore, looking forward to exploring another vibrant culture. The philosophy he carries through life and advises to all travelers is to always appreciate and enjoy every travel experience, as each journey is unique and full of its own lessons and joys.
Outside of work, Mark has a penchant for the thrilling suspense of horror movies and a keen interest in history, reflecting on a diverse range of hobbies that further enrich his understanding of the world. At Exito Travel, Mark continues to be a valuable asset, bringing not only expertise in emergency support, but also a genuine passion for travel and exploration that resonates with clients and colleagues alike.
Andre Wayne
Palcibar
Emergency Support
Andre Wayne Palcibar
Client Services
& Emergency Support
Andre Wayne Paclibar joined Exito Travel in 2023, and is currently part of the Client Services and Emergency Support team. With a deep interest in the airline industry and travel, Andre excels in delivering exceptional customer service.
Originally from the Philippines, Andre is proficient in both Tagalog and English, enabling him to effectively cater to a diverse range of clients. His enthusiasm for travel is matched by an active personal life, where he enjoys dancing and reading, showcasing his love for rhythmic expression and continuous learning. Andre is also a passionate basketball player, highlighting his team spirit and commitment to staying active.
Andre's philosophy towards travel can be summed up with the philosophy of "you only live life once”, which underscores his belief in embracing life's moments to the fullest. Although he currently has no immediate travel plans, his adventurous spirit remains poised for new explorations.
With his engagement in sports, gaming, and cultural activities, Andre Wayne Paclibar brings a vibrant and well-rounded approach to his role at Exito Travel, making him a valuable and spirited part of the team.
Celine Gastador
Emergency Support
Celine Gastador
Client Services
& Emergency Support
With 13 years of experience in the travel industry—10 in flights and 3 in vacation rentals—I am deeply committed to creating seamless journeys for my clients. Based in Cebu City and fluent in both English and Tagalog, I specialize in Customer Service and Operational Support, bringing dedication, empathy, and problem-solving skills to ensure every traveler’s satisfaction.
Supporting clients during critical moments is something I genuinely enjoy, and I take pride in my responsiveness and attention to detail. Growing up with a love for history, I dream of exploring the United Kingdom, particularly its Edwardian-era roots. As a mother of three, I also hope to travel internationally with my children, sharing the joy of exploration with them.
To recharge, I embrace my creative side—crafting, reading, growing succulents, creating digital art, and hiking in the mountains. Exito has become more than just work; it’s been a true blessing that gives me the opportunity to thrive and connect with others through travel.
Wielsen Maersk
Jo
Emergency Support
Wielsen Maersk Jo
Client Services
& Emergency Support
Wielsen Maersk Jo serves as an Emergency Support Agent at Exito Travel, a position he has held since 2022. His passion for making memories shines through his work, helping travelers navigate emergencies with ease and confidence. Originally from the Philippines, Wielsen is fluent in Cebuano, Tagalog, and English, showcasing his diverse linguistic skills. He expresses a keen interest in visiting Costa Rica, and plans to explore all the tourist spots in Siargao, Philippines.
Wielsen believes that life's best moments often happen unplanned, advising travelers to go wherever and whenever they wish, embracing spontaneity. His hobbies include sport fishing, demonstrating his love for outdoor activities. At home, he finds joy in the company of his beloved pet, a cute little white terrier named Milky, highlighting his affectionate nature towards animals. Wielsen's approach to life and travel embodies a blend of enthusiasm for adventure and a warm, inviting personality, making him an invaluable member of the Exito Travel team.
Michelle Sippel
Accounting
Michelle Sippel
Director of
Accounting
Michelle Sippel, as the Director of Accounting at Exito Travel, has woven her love for travel into the fabric of her career since 2010. Her journey into the world of travel was inspired by her upbringing in a large family that cherished road trips across the United States. This foundation laid the groundwork for a lifelong passion for exploring new destinations, with Disney World in Orlando, Florida, emerging as a cherished family tradition.
Looking ahead, Michelle has an exciting itinerary planned, including Dallas, Texas, and Las Vegas, Nevada, for her youngest daughter's volleyball tournaments. Further afield, she dreams of visiting Hawaii and Italy, showcasing her enduring wanderlust and commitment to family adventures.
Michelle's best travel advice reflects her meticulous nature: double-checking all bookings and preparations before embarking on a journey. Outside of her professional life, she engages in painting and shares her family's love for volleyball, supporting her daughters Bree and Kailee in their athletic endeavors. The family is also accompanied by two golden retrievers, Tucker and River, and Bree's dog, Buck, adding a layer of joy and companionship to their home.
Andrew Wilder
Specialist
Andrew Wilder
Accounting
Specialist
Andrew Wilder brings a wealth of experience and a passion for exploration to his role as an Accounting Specialist at Exito Travel, where he has been a valuable team member since 2017. Residing in Lakewood, Colorado, Andrew harbors a deep-seated love for discovering new places, cuisines, and festivities that different cultures have to offer.
Andrew's travel journey has taken him to various destinations, but his trip to South Korea in 2012 stands out as a memorable favorite. He dreams of exploring New Zealand and has plans to visit the Netherlands, Belgium, and Germany.. Andrew's travel advice is to keep plans flexible and allow room for spontaneity, ensuring each journey is filled with unexpected delights and discoveries.
Outside of his professional life, Andrew has a broad range of interests that reflect his adventurous spirit. He takes pride in his pet cat Kava, enjoys snowboarding, playing the guitar, and attending hockey games, highlighting his active lifestyle and love for the outdoors. Andrew's dedication to both his career and personal passions exemplifies the adventurous and explorative ethos of Exito Travel.
Iliana Hinojosa
Finance Manager
Iliana Hinojosa
Lead Solutions
Finance Manager
Iliana Hinojosa, the Lead Solutions Finance Manager at Exito Travel, offers a unique blend of experience and passion for global cultures and cuisines, underlined by her impressive tenure since 2015 with the company. Initially starting her journey in the travel industry with Paxia Travel, Iliana's role has evolved significantly over the years. Born in California and having spent 9 years in Mexico before settling in Tucson, Arizona, her multicultural background is a testament to her love for exploring diverse cultures and food. Fluent in both English and Spanish, she cites Kyoto, Japan, as her favorite travel destination and hints at a potential return to Japan in the future, showcasing her enduring affinity for travel and exploration.
Iliana underscores the importance of always carrying portable chargers when traveling, practical advice reflecting the needs of the modern traveler. Apart from her professional endeavors, she has a deep passion for fitness, and going to the gym is her greatest hobby.
James West
Specialist
James West
Accounting
Specialist
James West, an Accounting Specialist at Exito Travel, has been with the company since 2019. His journey into the realm of accounting and travel was inspired by his experiences of flying and traveling extensively as a child. Originally hailing from a village called Great Bowden in England, James moved to Pueblo, Colorado, when he was 12 years old. He cherishes Costa del Sol in Spain as his favorite destination and is eagerly looking forward to a ski trip planned either to Japan or Europe. James’s best travel advice is to travel light, preferably only with hand luggage. His hobbies include skiing/snowboarding and delving into computer technology.
Mary Maestas
Accounting Manager
Mary Maestas
Quality
Accounting Manager
Mary Maestas, the Quality Accounting Manager at Exito Travel, has enriched the company with her expertise and dedication since 2014. Mary's early experiences with travel, fostered by family vacations starting from Disney trips to an adventurous excursion to Paris as a young adult, laid the foundation for her enduring passion for exploration. This early exposure instilled in her a goal to travel extensively and provide similar enriching experiences for her son.
Born and raised in Colorado, Mary carries with her the spirit of adventure that has guided her throughout her life. Maui holds a special place in her heart as her all-time favorite destination, embodying her love for serene and captivating landscapes. She aspires to take a significant family trip to Hawaii, aiming to share her favorite place with her son, highlighting her commitment to family and the joy of discovery.
Mary's approach to travel is practical and seasoned with experience, advising to "Arrive at the airport early - and let the journey begin," underscoring the importance of preparation and timely presence. Beyond her professional pursuits, Mary enjoys spending time outdoors, especially in the company of her 4-year-old, embracing the simple joys of life and cherishing moments with friends, family, and wine.
Rainee Teneyck
Technology Systems
Integration
Rainee Teneyck
Vice President
for Technology
Systems Integration
Rainee Teneyck, as the Vice President for Technology Systems Integration at Exito Travel since 2010, brings a unique blend of technological expertise and a lifelong fascination with the travel industry to her role. Growing up in Phoenix, AZ, Rainee's journey into the world of travel was sparked by family cruises, and her experiences have been enriched by the various great opportunities being part of this vibrant industry has offered her. One of her most cherished travel memories is a family cruise to the Mexican Riviera.
Rainee's approach to travel is thoughtful and comprehensive, emphasizing the importance of being mindful and respectful towards destination cultures, airline employees, and the environment. Her advice to travelers is to research destinations thoroughly, plan transportation and accommodations in advance, check weather forecasts to pack appropriately, and maintain an open mind to adapt to any changes that may arise during their journeys.
Outside of her professional life, Rainee is an outdoor enthusiast who enjoys kayaking, camping, paddleboarding, and virtually any activity that allows her to connect with nature. She shares her life with two Labrador retrievers and a small mixed breed dog, embodying her love for animals and the outdoors.
Rainee's leadership at Exito Travel is marked by her ability to integrate advanced technology solutions with the company's mission to provide unforgettable travel experiences. Her role is crucial in enhancing operational efficiency and ensuring that Exito Travel remains at the forefront of the travel industry's evolving technological landscape.
Kathy Anderson
Ticketing & Auditing
Kathy Anderson
Director of
Ticketing & Auditing
Kathy Anderson is the Director of Ticketing and Auditing at Exito Travel, where she has been dedicated to managing ticketing, auditing, and refunds departments since 2005. Based in Denver, Colorado, Kathy has a special affinity for the Caribbean, drawn to its pristine beaches and the tranquil ocean.
Kathy's travel philosophy is rooted in patience and openness to new experiences. She advises travelers to pack their patience, embrace the unexpected, and immerse themselves in the customs and languages of the countries they visit. This approach not only enhances travel experiences but also fosters a deeper understanding and respect for global cultures.
Beyond her professional contributions, Kathy is an avid photographer and gardener, finding joy in capturing the beauty of the world through her lens and tending to her garden. She values spending quality time with her family and cherishes moments with her sweet cat, reflecting her nurturing and caring personality.
Kathy's extensive experience and leadership in ticketing and auditing underscore her pivotal role in ensuring operational excellence at Exito Travel. Her commitment to exploring new surroundings, combined with her expertise in the travel industry, make her an invaluable asset to both the company and its clients.
Sheetal Borde
Auditing Specialist
Sheetal Borde
Ticketing &
Auditing Specialist
Sheetal Borde has been a dedicated member of the auditing and ticketing department since 2017, showcasing her long-standing passion for the travel industry that began right after completing her schooling. Born and raised in India, Sheetal is proficient in English, Hindi, and Marathi.
Her desire to join travel companies was fueled by her aspiration to experience different cultures, explore new places, and meet interesting people. This passion has not only defined her career path, but also her personal growth and exploration. Sheetal's love for travel takes her on various journeys, with the USA being a notable destination on her list. Although she hasn't planned her next trip yet, her enthusiasm for discovering new destinations remains undimmed.
Beyond her professional commitments, Sheetal has a wide range of hobbies that reflect her curious and engaging nature. She is keen on learning new things, reading books, and watching nature, which aligns with her professional interests in travel. Listening to birds, dancing, singing, and traveling are among her favorite activities, showcasing her love for life and exploration.
Sheetal's best travel advice is to "Be happy on your trips and enjoy the most of it," a simple yet profound reminder to cherish every moment and embrace the joys of travel. Her approach to life and work exemplifies a deep appreciation for the world's diversity and the endless opportunities for discovery it offers.
Shalmali Mayekar
Auditing Specialist
Shalmali Mayekar
Ticketing &
Auditing Specialist
Shalmali Joshi, serving as a Ticketing & Auditing Specialist, has contributed her expertise since 2017 to the company. Originating from India, Shalmali is proficient in English, Hindi, and Marathi, languages that reflect her rich cultural background. Driven by a desire to experience different cultures, explore new places, and meet interesting people, Shalmali finds joy in the adventurous and fun aspects of travel.
Her travel philosophy underscores the importance of responsible travel, advocating for practices that protect the people and the environment of the destinations visited. This approach is reflective of her deep respect for global communities and natural habitats.
Shalmali has cherished travel experiences in Kenya, Leh Ladakh, and plans to visit Kazakhstan, indicating her diverse interests in destinations that offer rich cultural narratives and natural beauty. Outside of work, her hobbies include singing and cooking. Shalmali's personality and commitment to responsible travel make her a valuable member of the Exito Travel team, embodying the company's ethos of creating meaningful and respectful travel experiences.
Varsha Palande
Auditing Specialist
Varsha Palande
Ticketing &
Auditing Specialist
Varsha Palande has been a significant part of the Exito Travel team since 2015, bringing her passion for travel and exploration to her role. With roots in India, she is fluent in Marathi, Hindi, and English, demonstrating her cultural diversity and linguistic skills.
Varsha believes that traveling is educational and transformative, suggesting that once you get a taste of exploring new environments, the desire to stay in one place diminishes. Her favorite destination is Kashmir, reflecting her appreciation for its unique beauty and cultural significance. Varsha advises travelers to be aware of their surroundings, a tip that underscores the importance of mindfulness and safety while exploring new places. Her hobbies include cooking and listening to music, activities that allow her to unwind and enjoy her passions outside of work.
Naqui Mirza
Auditing Specialist
Naqui Mirza
Ticketing &
Auditing Specialist
Naqui H Mirza serves as a Ticketing & Auditing Specialist, having been with the company since 2022. His fascination with exploring new places, experiencing diverse cultures, and meeting people from around the globe has not only shaped his career, but also embodies his personal passion. Born in Mumbai, India, and fluent in Hindi and English, he has always been drawn to the travel industry for the endless opportunities it presents for personal growth, learning, and the sheer joy of discovery.
Naqui's travel philosophy centers on the transformative power of travel, urging travelers to remain open-minded and flexible. This adaptability is crucial, as travel often involves unexpected changes and challenges. By embracing these moments with a positive attitude, travelers can fully immerse themselves in new experiences, thereby enriching their journeys.
He traveled to Kashmir where he had eagerly anticipated the exploration of its renowned beauty and culture. Naqui's hobbies include playing cricket, enjoying carrom, and diving into books. His advice for travelers highlights the importance of engaging with local cultures, trying new foods, and interacting with locals to enrich travel experiences. Naqui's role at Exito allows him to contribute significantly to making travel experiences memorable for others, perfectly aligning his professional endeavors with his personal passion for exploration and cultural exchange.
Lucas Studer
Business Development
Lucas Studer
Senior Director of
Business Development
Lucas Studer is currently serving as the Senior Director on Exito's Business Development Team. He joined Exito in 2008 as an International Flight Specialist, and has worked in Group Sales and Account Management, in addition to lending a hand or an idea wherever needed. He feels very fortunate to have seen and contributed to Exito's successes over the years.
The Business Development Team's primary areas of focus are partner acquisition and retention, strategic partnerships, relationship management, and identifying viable growth opportunities. In his current role as Senior Director of Business Development, Lucas and the team regularly present Exito's services to new prospects, in addition to meeting with existing partners to explore new opportunities. They are Exito's “road warriors” as they greatly value in-person time with all partners that are currently spread across four continents.
Travel has been one of the most influential aspects of his life. His experiences abroad began in earnest with half a year in Guanajuato, Mexico, followed not long after by a year in Buenos Aires, Argentina. His education at Arizona State University was mainly in the Spanish and Portuguese languages, and he has since visited most Latin American countries in addition to numerous visits to Europe, Asia, and the Middle East.
As a Wyoming native, Lucas grew up skiing and snowboarding since the age of 4. He has called Phoenix, AZ home for two decades, so his chances to hit the slopes, although few and far between, are essential. He and his partner, Misty, embark on regular long-distance bicycle rides around Phoenix's extensive canal system. They are also regularly attending live music, both locally and abroad. He's also passionate about old world sourdough baking, and he's always eager to share a loaf so don't hesitate to ask.
Jim Vance
Business Development
Jim Vance
Director of
Business Development
Jim Vance is the Director of Business Development at Exito Travel, where he has been making significant contributions for over 11 years. Born in Tucson, Jim has a deep-rooted passion for travel that dates to 1990 when he opened his own travel agency. His adventures have taken him to destinations across Latin America and Africa.
Jim recently went on a trip to South Africa, a continuation of his global explorations. His approach to travel is straightforward and cyclic: "Work, Save, Travel, Repeat." This mantra not only defines his personal travel philosophy, but also underscores the disciplined approach he brings to both his professional and personal life.
When he's not strategizing business development or traveling the world, Jim enjoys skiing and fly fishing. These activities not only satisfy his love for the outdoors, but also allow him moments of reflection and relaxation amidst his busy life.
Jim Kane
Sustainability & Outreach
Jim Kane
Director of
Sustainability & Outreach
Jim Kane is Exito's Director of Sustainability & Outreach. Originally from Philadelphia, Jim now calls Kansas City home. He is a bilingual English and Spanish speaker whose journey into the world of travel began with early experiences as a backpacker, followed by multiple stints living and working in a handful of countries from South America to Europe. These experiences fostered a deep respect and appreciation for the diversity of living cultures and traditions that make our world so rich, together with a desire to be a caring steward of our planet's biodiversity and environment.
Jim's travel philosophy is rooted in these same values, and he advises travelers to approach new experiences with an open mind, with respect for local hosts and cultures, and with an intention of reciprocity.
Recently, Jim traveled with his family to Japan. Having now experienced its incredible food, temples and culture firsthand, it's a destination he hopes to return to again and again. When not spearheading Exito's sustainability and outreach initiatives, Jim stays busy producing "The Food Principle", a TV docu-series that uses food as a lens of understanding and a guide for change.
Camila Duarte
Manager
Camila Duarte
Key Account
Manager
Camila Duarte brings her dynamic energy and expertise to Exito Travel as the Key Account Manager on the Business Development Team, a role she has thrived in for over four years. Originally from Santiago, Chile, Camila now resides in Costa Rica, embracing the vibrant cultures of both regions. She is fluent in both Chilean and Tico Spanish, as well as English.
Travel has always been one of Camila's biggest dreams, inspiring her to explore the world and immerse herself in new experiences. Her favorite cities are Auckland and Sydney, which she describes as captivating in their unique ways. She is eagerly anticipating her upcoming trips to Lima and Buenos Aires.
Camila's top travel advice is practical and tech-savvy: "Download airlines' apps to stay updated on everything about your flights." This tip reflects her approach to seamless and informed traveling.
Outside of her professional endeavors, Camila has been a passionate video game enthusiast since the age of five. This hobby not only offers her leisure and entertainment, but also keeps her connected to a community of like-minded enthusiasts worldwide.
Kaling Phung
Specialist
Kaling Phung
Social Media
Specialist
Kaling Phung is a Social Media Specialist at Exito Travel, where she leverages her creative skills to enhance the company's digital presence. Originally from San Jose, California, Kaling is fluent in Cantonese and English.
Kaling's journey into travel was sparked by her studies in architecture, leading her to explore architectural marvels around the world. This academic pursuit has developed into a passion for visiting national parks, with White Sands National Park holding a special place as her first and favorite destination. Her next adventure is eagerly awaited, with plans to visit Yosemite National Park soon.
Her travel philosophy is simple yet profound: "Be spontaneous!" This approach encourages embracing new experiences and adventures on the fly, a sentiment that resonates with many travelers seeking unplanned thrills.
When she's not curating engaging content or planning her next travel adventure, Kaling enjoys a balanced lifestyle with hobbies like Pilates and yoga. She is also an avid cook and baker, finding joy and relaxation in the kitchen. These activities not only keep her physically fit but also provide a creative outlet outside her professional life.
Luis Alvarado
Technology
Luis Alvarado
Director of
Technology
Luis has always been fascinated by the intersection of creativity and technology. From his earliest years, he's had a natural instinct to dismantle, understand, and rebuild the world around him. Whether in the digital space or on a bike exploring new paths, Luis is drawn to discovery and innovation.
A firm believer in collaboration, Luis values working closely with others to bring ideas to life. He prefers action over words, focusing on creating meaningful work with those around him. Though his passion for technology runs deep, it's the people—family, friends, and colleagues—that inspire him the most.
Luis carries a quiet confidence, approaching life and work with curiosity, integrity, and a sense of adventure.
David Matamoros
Developer
David Matamoros
Software
Developer
David Ernest Matamoros Pinto is an accomplished Software Developer and a dedicated member of the Tech Team, which he joined in 2021. Hailing from Honduras, David brings a rich cultural background and a bilingual proficiency in Spanish and English to his role, enhancing the diversity and communication within his team.
David's professional pursuits are driven by a passion for learning from other cultures and exploring the world from unique perspectives. This thirst for knowledge and exploration extends into his personal life. David is already planning his next trips, with Barcelona, Honduras, and Chile on his itinerary, showcasing his continuous desire to connect with his roots and discover new destinations.
Beyond his professional accomplishments, David has a variety of interests that reflect his dynamic personality. Coding, more than just a job, is also a hobby for him, allowing him to explore the depths of his creativity and problem-solving skills even outside of work. Additionally, David is an avid skateboarder, finding joy and freedom in skateboarding during his free time. This hobby offers him a physical outlet and a way to challenge himself in new and exciting ways.
At home, David finds companionship and joy in the company of his two beautiful cats, illustrating his love for animals and the comfort they bring to his life. His personal and professional life blend seamlessly, embodying a lifestyle that values continuous learning, exploration, and the simple pleasures of home and hobbies.
Carlos Sanchez
Support Specialist
Carlos Sanchez
Technical
Support Specialist
Carlos Sanchez is a dedicated member of the IT team at Exito Travel, having joined the company in 2023. Born in Honduras, Carlos is fluent in Spanish and English, skills that serve him well in his technology-focused role and his travels.
Carlos's interest in travel stems from a desire to learn about other cultures, a curiosity that has taken him to memorable places, including his favorite destination, Egypt. His travel plans are always on the horizon, with an upcoming trip to Switzerland already in the works.
His travel advice is practical and to the point: "Take only the necessary with you." This minimalist approach helps him focus more on the experiences and less on managing belongings.
David Derrick
Project Assistant
David Derrick
Technology
Project Assistant
David Derrick, a Technology Project Assistant at Exito, started his journey with the company in 2022. His passion for travel was ignited by his first overseas trip to Europe and Morocco at the tender age of eight. By his 18th birthday, David had already embarked on solo travels to Japan and revisited Europe, showcasing his early independence and adventurous spirit. He majored in Geography in college, but it was a six-month around-the-world trip after graduation that solidified international travel as an essential aspect of his life.
David hails from San Diego, California, and has traveler's knowledge of Spanish and French. He believes in the power of not over-planning trips and encourages embracing problems or the fear of missing out as part of the travel experience. His advice is to take it easy and immerse oneself in the local culture as much as possible.
Besides his love for travel, David is also passionate about gardening. He is a family man, sharing his life with two teenagers and a cat, demonstrating his nurturing side and commitment to family. David Derrick's biography reflects a life rich in adventure, cultural exploration, and a deep appreciation for the world's diversity.
Fabian Cordoba
Developer
Fabian Cordoba
Software
Developer
Fabian Cordoba has been a dedicated Software Developer in the IT department at Exito Travel since August 2023. Hailing from Costa Rica, Fabian is fluent in both Spanish and English, enabling him to engage seamlessly in the company's diverse tech environment. His passion for technology is matched by his enthusiasm for exploring different cultures and sites, making him a valued member of the Exito team.
In his personal life, Fabian enjoys an active lifestyle. He is keen on playing sports, which not only keeps him fit, but also fuels his competitive spirit. Music and concerts are another avenue of enjoyment for him, reflecting his appreciation for arts and culture. Fabian's interest in technology extends beyond his professional life, as he is always eager to stay updated with the latest advancements and integrate them into his work and daily life. He currently has plans to visit Barcelona, looking forward to experiencing its vibrant culture and historic architecture.
Fernando Lagos
Developer
Fernando Lagos
Software
Developer
Fernando Lagos is a highly skilled software developer, bringing his expertise in programming and technology to the team. A 24-year-old computer science engineer from Honduras, Fernando thrives in developing solutions that make the travel experience smoother and more efficient. Fluent in both Spanish and English, he collaborates effectively with diverse teams and contributes to the global reach of Exito Travel.
Passionate about technology, Fernando is always eager to explore new tools and innovations, ensuring that he stays at the forefront of the tech industry. Outside of work, he enjoys sports and finds immense joy in traveling. His interest in different cultures has inspired him to discover new places, always eager to learn and immerse himself in the local customs and ways of life.
For Fernando, the intersection of technology and travel is key to creating unforgettable experiences. He believes in harnessing the power of tech to streamline every journey, from booking to exploring a destination. His advice for fellow travelers? "Use technology as your guide to enhance your travel adventures and make the most out of every trip.