Partners

Exito provides a turnkey air solution for companies that design or operate trips, alongside organizations that serve as ambassadors for responsible tourism. In addition to our unmatched flight expertise, partners value our ability to act as a virtual extension of their own team, keeping everyone apprised of confirmations, changes or cancellations, and advocating on their behalf with the airlines.

Our knowledge and experience, as well as our ability to work behind the scenes to resolve unexpected problems, have become valuable resources we share with our Partners, and we are committed to adding value to the well-crafted journeys and experiences designed by the professionals we work with every day.

The partnership

Our partners excel in designing tailor-made in-country experiences for their guests, and we complement those strengths with our team’s deep knowledge of the flight industry. And just as our partners take pride in providing top-notch personalized service, we hold ourselves to the same high service standards when it comes to booking their guests’ flights. As airfare specialists for over 20 years, Exito has the expertise, experience and airline relationships to successfully navigate the countless elements that must align before the wheels go up at the start of each journey. We are a key account to over 50 major airlines, which provides us access to contracts and fares that are broader and deeper that what is typically available to the public.

Partner’s Testimonial

“Exito Travel has been a positive revelation for us here at Ideal South America. Having recently lost our long-time flights partner, a new key supplier relationship was always going to be a potential cause for concern. But they have really stepped up for us – haven’t missed a beat. We especially like their responsiveness, competitive pricing and consistent coverage – someone always available to back-up the quotes. As a smaller, more boutique travel agency, we place an even higher value on flights partners that can take care of everything on that front, while we focus our efforts on the big picture trip. Keep it coming Exito!”

–Donovan H.
Ideal South America

How it works

There are multiple ways we can work together, depending on your preference. You can choose to have our air whisperers work directly with your travelers and keep your team informed, or with your team members directly planning the details of your guest’s trip, or a combination of the two.

Exito’s highly-trained specialists understand what makes each airline different and why it matters when comparing the value and cost of a flight. They are agile problem solvers, able to advise, manage and make adjustments to flight plans due to schedule changes, cancellations or delays.

“You all are heroes along with the medical staff unselfishly serving our population. I apologize for those who are unkind or rude or unforgiving. They are on their own journey and hopefully, life’s teachers will awaken them to who they really are… Thinking of you and hoping you are good!”

Mary Anne DeLapp / Thomson Safaris

“The best the tour operators did on the suggested flights for us were more than $1500 higher, and inconvenient times, on Emirates, which we understand is not as nice (certainly in Business) as Qatar. And Maggie and I will reiterate once again, that you are the best. Thank you. Let me know if you need any further information from us before the trip.”

Mort

“Thanks SO much, Suzanne for all you have done for the PRATHER’s. They ARE SO GRATEFUL TO YOU for all you have done and wanted me to please THANK YOU VERY MUCH. In fact, they said they love us both

Thanks a ton, Suzanne!”

Nadia / Africa Easy

“I have to say, the way you managed this whole situation has been fantastic. You really worked for us to get to the best solution. You have DEFINITELY gained a customer for life. Thanks again for all of your help with this and my hope is you are able to bounce back. During these times, both my husband and I are beyond thankful.”

Sheila / a Global Basecamps traveler

“First let me say that you have been the one person who has remained helpful throughout this whole process, from booking our original travel plans, keeping us updated as flights changed and now through this worldwide crisis…I really appreciate all you have done to make the best of all of this. I sincerely hope that you do not go out of business. Good people like you are hard to find. Thank you again for your help.”

Jack Miller / WWII Museum Traveler

“Thanks so much Chrystal! You are my hero and I will sleep so much better tonight. Have a wonderful evening!”

Vlad / Expeditions Trips

“Thank you, Roswitha!!!! You are amazing. Just as we applaud our doctors and nurses we are applauding our flight saviors too!”

BA Cultural Concierge